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Challenges for ServiceNow users

ServiceNow is a popular service desk/help desk application that helps you automate incident management and resolution. If different teams are using different software applications, however, then having an integration platform to connect all of those systems becomes a necessity.

If you ...

ServiceNow is a popular service desk/help desk application that helps you automate incident management and resolution. If different teams are using different software applications, however, then having an integration platform to connect all of those systems becomes a necessity.

If you want to resolve issues immediately, you need to act fast and be efficient. If you’re relying on the manual transfer of incidents and events from ServiceNow to other applications, you can easily make errors, which can quickly accumulate and cause bigger problems. This can make all ITSM and operations process less agile and adaptable.

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How do we solve them?

With ZigiOps, you can streamline and simplify IT Service Management (ITSM) by connecting ServiceNow with the rest of your enterprise applications. Our fully customizable, no-code integration platform allows you to set up seamless bi-directional integrations between ServiceNow and other tools.
...

With ZigiOps, you can streamline and simplify IT Service Management (ITSM) by connecting ServiceNow with the rest of your enterprise applications. Our fully customizable, no-code integration platform allows you to set up seamless bi-directional integrations between ServiceNow and other tools.

Use ZigiOps to easily automate and simplify IT Operations Management by connecting the ServiceNow ITOM module and other systems in your ecosystem. Such types of integrations enhance the visibility into the IT infrastructure and help you identify issues, prior they affect your performance or lead to downtimes.

Connect ServiceNow to Jira, Azure DevOps, Dynatrace, BMC Remedy, VMware vRealize Operations (vROps), Micro Focus OpsBridge, SolarWinds, Cherwell, Splunk, and more! Set up your workflows in a few clicks and improve communication between your teams effortlessly, starting today.

Pre-built, fully customizable integration templates you can start using immediately

Conditional field mapping and simplified integration logic

Global schema: automated relations between all your data from different sources

ServiceNow

Users Features

Flexible workflows for all your use cases, even the most complex ones​

High availability features and an advanced retry mechanism for error handling​

100% secure, vendor-certified integrations​

Resources

Integrating Jira with other ITSM systems – most common challenges & how to resolve them

Learn the benefits of a Jira integration with an IT Service Management system. Free trial available.

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Recap of the Live Demo: Transfer Salesforce Cases to Jira Issues in a breeze

A recap of the live demo for Jira to Salesforce integration with ZigiOps. See how we transfer Salesforce Cases to Jira Issues in a breeze.

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ZigiOps Integration Platform – New UI & Guide

Have a look at the new ZigiOps UI and Integration Wizard which leads you through the integrations and helps you set them up within minutes.

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Regular Expressions in Integrations – RegEx

How is RegEx or patterns applied in integrations? Watch our step-by-step video guide on using all types of RegEx syntaxes with ZigiOps.

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Integrations field mapping video

Field mapping in integrations is critical for the correct data transfer. See our detailed video guide for mapping in system integrations.

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Case Study – World Leading Manufacturer

Check how ZigiOps' ServiceNow Azure DevOps integration helped a world leading manufacturer improve teamwork and end-user satisfaction.

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