The ZigiOps blog
Field-tested guidance on planning, building and proving enterprise integrations — from conflict resolution and CMDB enrichment to migration strategy and the economics of no-code.

Integrated seamlessly into an enterprises IT infrastructure, IT Operations Management (ITOM) systems play a pivotal role in optimizing performance and reliability. These systems form a comprehensive framework for...

Common B2B integration scenarios — from CRM/ERP to HR and payroll — and the collaboration problems they solve.

In today's fast-paced world, data has become crucial for businesses to make informed decisions. However, data can pile up so quickly that it often becomes more of a burden rather than a helpful asset. A holistic...

Most enterprises use a plethora of software tools in their daily operations. These are, for example, monitoring tools (like OpsBridge, AppDynamics, or Dynatrace), ITSM tools (like ServiceNow, Jira Service Management,...

Agility and flexibility are two of the most significant elements of modern enterprises, regardless of their size, market share, and niche. Thanks to them, companies adapt painlessly to the ever-changing business...

Today organizations are using an average of 130+ apps in their daily operations. This is why integrations are becoming a necessity if they want to have a competitive advantage. Connecting the systems a company is...

Organizations are constantly seeking ways to optimize their operations and enhance productivity. For this matter, software integrations have emerged as a powerful solution to streamline processes and create a...

The village itself is approximately 87 km from Sofia, so it did not take long for the Zigi team to reach it. We all agree that the road to our destination is one of the most scenic weve ever traveled through.

Customer data is a powerful tool. In the right hands, it helps companies plan, strategize and execute successful growth and market expansion. That's the main reason behind the constantly growing number of CRM tools...

Looking for a CRM for your company? Or you are already using a CRM solution, but you need different features? Maybe you are using Salesforce and your partners are using Dynamics 365 or vice versa?

ChatGPT is an artificial intelligence (AI) chatbot developed by OpenAI and released in November 2022. GPT stands for generative pre-trained transformer. It is based on large language models deep learning algorithms...

eBonding, also called bridging, is the automatic, ongoing exchange of data between two or more ServiceNow instances, or between ServiceNow and a separate system entirely. It exists because large organizations rarely...