Jira Azure DevOps integration: two-way sync without scripts
Keep Jira and Azure DevOps perfectly in sync
ZigiOps keeps Jira issues and Azure DevOps work items in two-way sync, as often as every 10 seconds, without scripts. It is a standalone platform that runs as a ZigiWave-hosted cloud or on your own infrastructure, and it does not permanently store the data it transfers. It supports Jira Software and Jira Service Management 7.x or newer and all Azure DevOps versions. Licensed per workflow, from €500 a month, billed yearly.
Jira 
Azure DevOps Product teams plan and track work in Jira while engineering delivers through Azure DevOps boards. Without a link between them, status updates live in one tool and never reach the other, so teams reconcile progress by hand and stakeholders lose visibility.
ZigiOps links each Jira issue to its Azure DevOps work item and keeps them synchronized in real time. Status, assignee, comments and attachments propagate both ways automatically — no scripts, no manual updates.
How the Jira ↔ Azure DevOps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira 
Azure DevOps Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Jira connector Azure DevOps connector Every field that matters, mapped both ways
Map Jira entities to Azure DevOps entities down to the individual field, without writing a script.
More control over how Jira ↔ Azure DevOps syncs
Updates flow the moment they happen — no polling delays, no scheduled batch jobs.
Scope every sync with filters on priority, project, work item type or any custom field.
Built-in logic decides which update wins and logs every decision for full traceability.
Sync resumes on its own after downtime or network interruptions — nothing to restart by hand.
Validate field mappings and rules against real data before the integration goes live.
See sync status and catch failures early, without digging through logs.
When a sync fails, ZigiOps surfaces the likely cause and a suggested fix — no log-diving required.
From product backlog to shipped work item
Product plans in Jira; engineering delivers in Azure DevOps. ZigiOps keeps them a single, synchronized thread from backlog to release.
Product or ops logs a new issue with priority and description.
A mapped Azure DevOps work item appears instantly, linked to the Jira issue.
Status, assignee and comments sync back to the issue as work progresses.
Completing the work item resolves the issue, with the full delivery history attached.
Jira ↔ Azure DevOps FAQ
Is the Jira–Azure DevOps sync two-way?
Yes. Issues and work items stay aligned in both directions in real time, with conflict-resolution logic keeping both systems authoritative so neither overwrites the other.
What fields map between the two?
Issue ↔ work item, status ↔ state, assignee, and comments and attachments — all in both directions with full fidelity. Mappings are fully configurable in the visual editor.
Do I need to script anything in Jira or Azure DevOps?
No. The entire integration is configured no-code in ZigiOps — no Jira automation rules or Azure DevOps extensions and pipelines to build or maintain.
Can I connect multiple Jira or Azure DevOps instances?
Yes. ZigiOps supports unlimited connections between instances, so one Jira project can sync with several Azure DevOps organizations — or the reverse — each with its own field mapping and rules.
What happens if an issue and work item are updated at the same time?
Built-in conflict-resolution logic decides which update takes precedence and logs the decision, so both systems stay authoritative and every change is auditable.
Can I limit the sync to specific issues or work items?
Yes. Conditional triggers let you scope the sync by priority, project, work item type or any other field, so only the records that matter cross over.
Which Jira and Azure DevOps versions are supported?
ZigiOps supports Jira Software and Jira Service Management 7.x or newer on all deployment types. For Azure DevOps it supports all versions, both Azure DevOps Services (cloud) and Azure DevOps Server (on-premises).
How does ZigiOps authenticate to Jira and Azure DevOps?
Jira Cloud connects with OAuth 2.0: you sign in with your Atlassian account and approve the ZigiWave app, so no API token is needed. Jira Data Center and Server connect with Basic authentication. Azure DevOps connects with a username and a personal access token.
How fast does the sync run?
ZigiOps syncs continuously on an interval you configure, as short as 10 seconds.
How much does it cost?
ZigiOps is licensed per workflow, from €500 a month billed yearly. Cloud hosting, implementation and a free proof of concept are included.
Can I try it on my own systems?
Yes. A safe test mode validates your field mappings on real data before go-live, and a free proof of concept is included.
Where does ZigiOps run, and does it store my data?
It runs as a ZigiWave-hosted cloud service or on your own infrastructure. It does not permanently store the data it transfers, and ZigiWave is ISO 27001 certified.
See Jira ↔ Azure DevOps sync live
Book a demo and we'll connect your Jira and Azure DevOps instances in real time.