Jira and Azure DevOps, always in sync
Give product and engineering teams one shared truth. ZigiOps syncs Jira issues with Azure DevOps work items in real time — status, assignee, comments and attachments flow both ways, no scripts required.
Jira 
Azure DevOps Product teams plan and track work in Jira while engineering delivers through Azure DevOps boards. Without a link between them, status updates live in one tool and never reach the other, so teams reconcile progress by hand and stakeholders lose visibility.
ZigiOps links each Jira issue to its Azure DevOps work item and keeps them synchronized in real time. Status, assignee, comments and attachments propagate both ways automatically — no scripts, no manual updates.
How the Jira ↔ Azure DevOps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira 
Azure DevOps Every field that matters, mapped both ways
Map Jira entities to Azure DevOps entities down to the individual field, without writing a script.
More control over how Jira ↔ Azure DevOps syncs
Updates flow the moment they happen — no polling delays, no scheduled batch jobs.
Scope every sync with filters on priority, project, work item type or any custom field.
Built-in logic decides which update wins and logs every decision for full traceability.
Sync resumes on its own after downtime or network interruptions — nothing to restart by hand.
Validate field mappings and rules against real data before the integration goes live.
See sync status and catch failures early, without digging through logs.
When a sync fails, ZigiOps surfaces the likely cause and a suggested fix — no log-diving required.
From product backlog to shipped work item
Product plans in Jira; engineering delivers in Azure DevOps. ZigiOps keeps them a single, synchronized thread from backlog to release.
Product or ops logs a new issue with priority and description.
A mapped Azure DevOps work item appears instantly, linked to the Jira issue.
Status, assignee and comments sync back to the issue as work progresses.
Completing the work item resolves the issue, with the full delivery history attached.
Jira ↔ Azure DevOps FAQ
Is the Jira–Azure DevOps sync bidirectional?
Yes. Issues and work items stay aligned in both directions in real time, with conflict-resolution logic keeping both systems authoritative so neither overwrites the other.
What fields map between the two?
Issue ↔ work item, status ↔ state, assignee, and comments and attachments — all in both directions with full fidelity. Mappings are fully configurable in the visual editor.
Do I need to script anything in Jira or Azure DevOps?
No. The entire integration is configured no-code in ZigiOps — no Jira automation rules or Azure DevOps extensions and pipelines to build or maintain.
Can I connect multiple Jira or Azure DevOps instances?
Yes. ZigiOps supports unlimited connections between instances, so one Jira project can sync with several Azure DevOps organizations — or the reverse — each with its own field mapping and rules.
What happens if an issue and work item are updated at the same time?
Built-in conflict-resolution logic decides which update takes precedence and logs the decision, so both systems stay authoritative and every change is auditable.
Can I limit the sync to specific issues or work items?
Yes. Conditional triggers let you scope the sync by priority, project, work item type or any other field, so only the records that matter cross over.
See Jira ↔ Azure DevOps sync live
Book a demo and we'll connect your Jira and Azure DevOps instances in real time.