Jira Service Management – CA UIM Integration
Data Types: Alerts / Issues / Stories / Other/Custom records
Jira Service Management – CA UIM Overview
ZigiOps directly loads all problems discovered by CA UIM into your Jira SM, and vice versa. Automate your workflows to reduce response time and improve customer satisfaction in a few steps. The platform logs each application’s problems under different projects for better visibility.
• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
No items found.
No items found.
Related resource:
Request
Didn’t find the integration you were looking for? Fill in the form below to request an integration:
Thank you for your submission!
Oops! Something went wrong while submitting the form.