SolarWinds – Jira Service Management Integration Use Case

Solarwinds
Jira Service Management

You can use this integration if your main APM system is SolarWinds and you want to synchronize SolarWinds events/alerts with issues in Jira SM.

When an event/alert is triggered in SolarWinds, the ZigiOps integration will pick it up automatically and will create a related issue in Jira SM. There is a high degree of control on data filtering to make sure the platform collects only the required SolarWinds events/alerts, and there’s also a full control of data field mapping to define how ZigiOps reports data to Jira SM. Regular fields, custom properties and lifecycle fields are part of the synchronization.

Updates in SolarWinds for events/alerts already transferred to Jira SM are collected automatically and are synchronized with the related issue in Jira SM for regular fields, custom fields, lifecycle fields and comments.

Challenges for SolarWinds and Jira Service Management users

SolarWinds helps you optimize and troubleshoot all systems in your organization. It provides monitoring and lifecycle management of your assets and helps you improve end-user experience. Jira Service Management is a powerful ITSM/helpdesk solution used to manage IT infrastructure and handle both ...

SolarWinds helps you optimize and troubleshoot all systems in your organization. It provides monitoring and lifecycle management of your assets and helps you improve end-user experience. Jira Service Management is a powerful ITSM/helpdesk solution used to manage IT infrastructure and handle both customers’ and employees’ IT requests. 

In large organizations it is quite common for different departments to use different tools. If you’re using both SolarWinds and Jira SM without syncing them, this means you’re risking creating silos, miscommunication and delays.

If you integrate Jira Service Management and SolarWinds, you can solve diverse business challenges in fraction of the time. Using an integration platform can enhance your cross-team communication and operational efficiency.
Using an integration platform can improve the collaboration between your teams and speed up issue resolutions.

Challenges background image left arrow
Challenges background image right arrow

How do we solve them?

A powerful no-code platform, like ZigiOps, allows you to effortlessly integrate SolarWinds and Jira Service Management. This will extend the functionalities of each application and help you keep your teams connected.

With ZigiOps you can sync events and alerts from SolarWinds into ...

A powerful no-code platform, like ZigiOps, allows you to effortlessly integrate SolarWinds and Jira Service Management. This will extend the functionalities of each application and help you keep your teams connected.

With ZigiOps you can sync events and alerts from SolarWinds into Jira SM. Deploy your integration and start using it in a few minutes. Customize any part of it to adapt to all your use cases—and solve your most important business challenges.

Thanks to ZigiOps, you can optimize both ITSM and IT infrastructure monitoring and management, automate and centralize ticket creation and handling, react faster to outages, and improve root cause analysis

Seamless data transfer between SolarWinds and Jira SM

Pre-built templates: out-of-the-box workflows you can deploy instantly

No coding or API knowledge required, execute complex backend operations with simple UI actions

Integration Benefits

Effortless transfer and usage of SolarWinds data

Full control on data filtering and mapping

Customizable workflows, featuring both chained and dependent actions

Resources

ServiceNow Azure Pipelines integration | Integration Guide

Make and Azure Pipelines ServiceNow integration and improve the speed and quality of the rolled-out products with the help of ZigiOps.

Read Article
Azure Pipelines most common use cases with ZigiOps no-code platform

Check out ZigiOps newest integration set with Azure Pipelines – Azure Release and Azure Builds Pipelines.

Read Article
Dynatrace vs Operations Bridge Manager

Dynatrace vs OpsBridge - discover their key differences and similarities. See why companies integrate them.

Read Article
Zendesk Jira integration| Step-by-step guide with ZigiOps

With ZigiOps, the Zendesk Jira integration happens seamlessly. Sync workflows, prevent bottlenecks, and resolve customer issues faster.

Read Article
Mulesoft Anypoint vs ZigiOps – integration platforms comparison

MuleSoft vs ZigiOps - see the integration platforms comparison, their pros and cons and how to choose the best integration tool.

Read Article
Top ServiceNow Integration Use Cases

What are the top ServiceNow integration cases and their benefits? Integrate ServiceNow to boost your teams' productivity and scalability.

Read Article
ZigiWave’s CEO Named the “Most Transformative Software CEO in Bulgaria” for 2023

ZigiWave’s CEO wins "Most Transformative Software CEO in Bulgaria" for 2023 in the 8th annual Influential Businesswomen Awards. Read more.

Read Article
Embrace a holistic approach to data through integration

Embrace a holistic data approach through integration – see what is a holistic approach to data and how integration can help.

Read Article
B2B Integration Challenges: Exploring Use Cases for Seamless Collaboration

Learn the most common integration challenges companies face. Discover the use cases that stand behind them and how ZigiOps resolves them.

Read Article

Rate integration:

Click on a star to rate it!

Average rating 4.9 / 5. Vote count: 26

No votes so far! Be the first to rate this post.