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Kubernetes

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Challenges for Salesforce users

Salesforce is one of the most popular CRM platforms on the market. It’s used by many different teams and business units, such as Sales, Marketing, and ITSM, to manage different aspects of the company’s services. Teams who use Salesforce often need to communicate with other teams, though, in ...

Salesforce is one of the most popular CRM platforms on the market. It’s used by many different teams and business units, such as Sales, Marketing, and ITSM, to manage different aspects of the company’s services. Teams who use Salesforce often need to communicate with other teams, though, in order to tackle issues and make sure the company’s customers are 100% happy.

If you’re not integrating Salesforce with the rest of your business applications, you’re missing out on the opportunity to resolve issues quickly, cut through the noise, and improve cross-team collaboration. The manual transfer and logging of cases, events, and incidents can result in errors, duplicated records, and misalignment between teams.

System integration is a critical aspect of any modern enterprise. It enables you to automate the workflows between Salesforce and other tools.

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How do we solve them?

ZigiOps is a powerful no-code integration platform, which helps your Salesforce teams to communicate efficiently with your ITSM, DevOps, and Monitoring.

Sync Salesforce with your other apps in a few clicks. Connect all Salesforce systems to ServiceNow, BMC Remedy, Jira, Azure DevOps, ...

ZigiOps is a powerful no-code integration platform, which helps your Salesforce teams to communicate efficiently with your ITSM, DevOps, and Monitoring.

Sync Salesforce with your other apps in a few clicks. Connect all Salesforce systems to ServiceNow, BMC Remedy, Jira, Azure DevOps, and Cherwell in only a few steps.

Ready-to-use integrations between Salesforce and your other software tools.

Pre-built templates: out-of-the-box workflows you can set up and start using in minutes​

Conditional field mapping to simplify the integration logic ​

Salesforce

Users Features

Global schema: automated relations between data from different systems​

Fully customizable workflows, featuring chained and dependent actions​

Vendor-certified integrations that are 100% secure​

Resources

Integrating Jira with other ITSM systems – most common challenges & how to resolve them

Learn the benefits of a Jira integration with an IT Service Management system. Free trial available.

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Recap of the Live Demo: Transfer Salesforce Cases to Jira Issues in a breeze

A recap of the live demo for Jira to Salesforce integration with ZigiOps. See how we transfer Salesforce Cases to Jira Issues in a breeze.

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ZigiOps Integration Platform – New UI & Guide

Have a look at the new ZigiOps UI and Integration Wizard which leads you through the integrations and helps you set them up within minutes.

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Regular Expressions in Integrations – RegEx

How is RegEx or patterns applied in integrations? Watch our step-by-step video guide on using all types of RegEx syntaxes with ZigiOps.

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Integrations field mapping video

Field mapping in integrations is critical for the correct data transfer. See our detailed video guide for mapping in system integrations.

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