Challenges for Salesforce users

Salesforce is one of the most popular CRM platforms on the market. It’s used by many different teams and business units, such as Sales, Marketing, and ITSM, to manage different aspects of the company’s services. Teams who use Salesforce often need to communicate with other teams, though, in ...

Salesforce is one of the most popular CRM platforms on the market. It’s used by many different teams and business units, such as Sales, Marketing, and ITSM, to manage different aspects of the company’s services. Teams who use Salesforce often need to communicate with other teams, though, in order to tackle issues and make sure the company’s customers are 100% happy. If you’re not integrating Salesforce with the rest of your business applications, you’re missing out on the opportunity to resolve issues quickly, cut through the noise, and improve cross-team collaboration. The manual transfer and logging of cases, events, and incidents can result in errors, duplicated records, and misalignment between teams. System integration is a critical aspect of any modern enterprise. It enables you to automate the workflows between Salesforce and other tools.

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How do we solve them?

ZigiOps is a powerful no-code integration platform, which helps your Salesforce teams to communicate efficiently with your ITSM, DevOps, and Monitoring. Sync Salesforce with your other apps in a few clicks. Connect all Salesforce systems to ServiceNow, BMC Remedy, Jira, Azure DevOps, and ...

ZigiOps is a powerful no-code integration platform, which helps your Salesforce teams to communicate efficiently with your ITSM, DevOps, and Monitoring. Sync Salesforce with your other apps in a few clicks. Connect all Salesforce systems to ServiceNow, BMC Remedy, Jira, Azure DevOps, and Cherwell in only a few steps.

Other Integration Cases

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Salesforce - BMC Remedy

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Salesforce - Jira Service Management

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Salesforce - BMC Helix

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Salesforce - BMC Remedyforce

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Salesforce - TOPdesk

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Salesforce - Zendesk Support

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Salesforce - Salesforce

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Ready-to-use integrations between Salesforce and your other software tools.

Pre-built templates: out-of-the-box workflows you can set up and start using in minutes​

Conditional field mapping to simplify the integration logic ​

Salesforce

Users Features

Global schema: automated relations between data from different systems​

Fully customizable workflows, featuring chained and dependent actions​

Vendor-certified integrations that are 100% secure​

Resources

ZigiWave is shortlisted for two more awards – now everything depends on you!

ZigiWave is a finalist at two categories in the Technology Product Awards, organized by Computing.co.uk. See details and cast your vote.

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ServiceNow – Azure DevOps Integration Success Story 

Check how ZigiOps helped a big insurance company improve teamwork and resolve issues faster with our ServiceNow Azure DevOps integration.

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Expressions in Integrations – Last Time

In integrations we take data from the source system and transfer it to a target system. We use expressions when we want to define additional variables in ZigiOps, based on modifying some data that we have extracted from the source system. These expressions give us the possibility to create things that the source system itself does not provide.

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ZigiWave Wins a Bronze Stevie® Award in 2022 International Business Awards®

ZigiWave is a Bronze Winner in the International Business Awards® in the Tech Startup of the Year category for innovation in integrations.

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Jira Integration Use Cases

See the most common Jira integration use cases, and specific examples - what happens when you do have an integration and when you do not.

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