OBM Email Integration video with ZigiOps

In this video, we walk through a practical use case of integrating Operations Bridge Manager (OBM) with an email client using ZigiOps — a powerful, no-code B2B integration platform. The setup allows teams to automatically convert incoming emails into OBM events, streamlining alert management and enhancing operational efficiency.

Integration Workflow – Step by Step with ZigiOps:

Step 1: Log into ZigiOps

Access the ZigiOps interface to view the dashboard, which provides a consolidated overview of your licenses, accounts, and system statuses.

Step 2: Connect Your Systems

Navigate to the Connected Systems section. Add and verify connections to both your email server (e.g., Microsoft Exchange, Gmail) and OBM. ZigiOps supports a wide range of platforms, making it a flexible data integration platform.

Step 3: Configure the Integration Template

Open the Configurator menu and select a pre-built template tailored for Email-to-OBM integration. These templates are based on common industry use cases and can be fully customized.

Step 4: Define Operational Parameters

Set up your integration logic:

• Choose between Listeners (event-based triggers) or Pollers (interval-based triggers) for collecting email data.
• Apply filtering rules to control which emails are collected (e.g., by subject, sender, or content).
• Use the field mapping tool to define how email content (subject, body, attachments) maps to OBM event fields.

Step 5: Save and Activate

After reviewing your configurations, save and activate the integration. ZigiOps allows real-time execution with zero coding required, positioning it as a leading data integration software solution for IT operations.

Step 6: Watch It in Action

Send an email to the designated address. ZigiOps automatically detects it and delivers the information as a structured OBM event, complete with all necessary metadata.

Key Points & Technical Highlights

• No-code setup via pre-defined and customizable templates
• Real-time event ingestion into Micro Focus OBM from email
• Listener and poller support for flexible data collection
• Comprehensive field mapping and filtering
• Centralized control and visibility via ZigiOps UI
• Secure and scalable architecture for enterprise IT environments

ZigiOps functions not just as a data integration tool, but as a robust B2B integration platform that enhances collaboration, reduces manual work, and improves incident response times.

Want to see it in your own environment? Schedule a personalized demo or start your free trial at www.zigiwave.com. Discover how this versatile data integration platform can solve your cross-system challenges with ease.