The ZigiOps blog
Field-tested guidance on planning, building and proving enterprise integrations — from conflict resolution and CMDB enrichment to migration strategy and the economics of no-code.
ServiceNow and Cherwell are widely used in organizations to manage service desk and IT processes. ITSM platforms are constantly evolving and becoming more sophisticated, and the task to choose the best one for your...
Unlike most of my colleagues here at Zigi, my career in IT started a bit differently. Ive spent three years at the university, studying German philology. During my third year, I realized that despite my love for...
We are presenting four of the most used systems in companies today Salesforce, Dynatrace, Jira, and ServiceNow. What happens when customer relationship management, DevOps, monitoring and service desk operations are...
The presence of an embedded monitoring solution in the IT infrastructure of the organization ensures important activities such as the health status of the systems, resources, availability of services, applications,...
Digital transformation initiatives fail at a rate of 70-80% for organizational, not technical, reasons. This article breaks down the 8 most common barriers, offers practical strategies to overcome each one, and explains how closing the integration gap between systems is often the fastest path forward.
IT Service Management systems are a crucial element of the IT structure of well-developed organizations. They help teams better handle, prioritize, and organize the end-to-end delivery of services to end-users. That...
Future data integration trends: explore the forecasts, drivers, and best practices shaping the market.
My interest in technology dates back to the time I was in high school. I graduated from one of the most prestigious schools in Plovdiv the Mathematics High School Acad. Kiril Popov. There I had the chance to get...
What are the automation trends for 2022? A rundown of the top seven IT automation trends for 2022 and beyond, covering cloud-native systems, distributed cloud, service orchestration, self-service automation, cybersecurity mesh, DataOps, and hyperautomation.
Why is cloud monitoring important?
The health of your systems and applications is fundamental for your organizations infrastructure. Monitoring them indicates if there are any issues that need to be handled before they become serious and affect your...
I started my professional path with economics and finances. I graduated high school with business focus. Then I got a bachelors degree in business administration at the university. I decided to specialize in brand...