The ZigiOps blog
Field-tested guidance on planning, building and proving enterprise integrations — from conflict resolution and CMDB enrichment to migration strategy and the economics of no-code.
On the 3rd of August we did a live event where we showcased how you can integrate multiple systems easily with the ZigiOps platform. In this case we integrated Dynatrace, ServiceNow, Jira and Salesforce. We created a...
This weekend the ZigiWave team had a wonderful team building in Ribaritsa village, located in Stara Planina mountain. We love gathering and spending time together, as we are a great team and we always have lots of...
ServiceNow and Cherwell are widely used in organizations to manage service desk and IT processes. ITSM platforms are constantly evolving and becoming more sophisticated, and the task to choose the best one for your...
Unlike most of my colleagues here at Zigi, my career in IT started a bit differently. Ive spent three years at the university, studying German philology. During my third year, I realized that despite my love for...
We are presenting four of the most used systems in companies today Salesforce, Dynatrace, Jira, and ServiceNow. What happens when customer relationship management, DevOps, monitoring and service desk operations are...
The presence of an embedded monitoring solution in the IT infrastructure of the organization ensures important activities such as the health status of the systems, resources, availability of services, applications,...
On the 30th of June we had a live event where we showcased how you can integrate ServiceNow and Azure DevOps super quickly with the help of ZigiOps integration platform. We demoed transferring ServiceNow Incidents to...
Digital transformation initiatives fail at a rate of 70-80% for organizational, not technical, reasons. This article breaks down the 8 most common barriers, offers practical strategies to overcome each one, and explains how closing the integration gap between systems is often the fastest path forward.
IT Service Management systems are a crucial element of the IT structure of well-developed organizations. They help teams better handle, prioritize, and organize the end-to-end delivery of services to end-users. That...
The customer-centric approach is a leading factor when it comes to successful businesses. Keeping customers happy by dealing with their issues on time is key. For this to happen, companies must utilize software...
ServiceNow and Azure DevOps are currently the go-to tools for service desk management and project collaboration for lots of organizations. They are often found together in the environments of enterprises, and the...
On May 26th the ZigiWave team held a live event where we showed how you can easily integrate Jira and ServiceNow with the help of ZigiOps integration platform. We demoed transferring ServiceNow Incidents to Jira...