Jira Service Management – Splunk
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Data Types: Alerts / Issues / Stories / Other/Custom records
Jira Service Management – Splunk Overview
ZigiOps delivers all problems from Splunk Enterprise/ITSI directly into Jira SM, and the other way around. Simplify your operations and improve response time by automating ticket creation and handling. The problems of each application are logged under different projects for better visibility.
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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