One record, two systems: Jira Service Management and Splunk in sync
Give your service desk Jira Service Management context. ZigiOps turns Jira Service Management Incidents into Splunk Applications in real time — status, priority and notes flow both ways, no scripts required.
Jira Service Management 
Splunk Jira Service Management catches issues first, but Splunk is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Application — or it falls through the cracks.
ZigiOps turns every Jira Service Management Incident into a Splunk Application automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Jira Service Management ↔ Splunk mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira Service Management 
Splunk Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Jira Service Management connector Splunk connector See Jira Service Management ↔ Splunk sync live
Book a demo and we'll connect your Jira Service Management and Splunk instances in real time.