Sync Zendesk Support with Dynatrace — no code, no delays
Connect Zendesk Support and Dynatrace. ZigiOps keeps Tickets and Problems in sync in real time — no scripts required.
Zendesk Support 
Dynatrace Zendesk Support and Dynatrace solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects Zendesk Support and Dynatrace in both directions and in real time — Tickets and Problems stay synchronized automatically, with no manual data entry.
How the Zendesk Support ↔ Dynatrace mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Zendesk Support 
Dynatrace Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Zendesk Support connector Dynatrace connector See Zendesk Support ↔ Dynatrace sync live
Book a demo and we'll connect your Zendesk Support and Dynatrace instances in real time.