Zendesk Support ↔ Datadog: two-way sync without the scripts
Connect Zendesk Support and Datadog. ZigiOps keeps Tickets and Monitors in sync in real time — no scripts required.
Zendesk Support 
Datadog Zendesk Support and Datadog solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects Zendesk Support and Datadog in both directions and in real time — Tickets and Monitors stay synchronized automatically, with no manual data entry.
How the Zendesk Support ↔ Datadog mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Zendesk Support 
Datadog Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Zendesk Support connector Datadog connector See Zendesk Support ↔ Datadog sync live
Book a demo and we'll connect your Zendesk Support and Datadog instances in real time.