TOPdesk ↔ Zendesk Support · bidirectional · real-time
TOPdesk and Zendesk Support, always in sync
Connect TOPdesk and Zendesk Support. ZigiOps keeps Incidents and Tickets in sync in real time — no scripts required.
Live sync
99.8% success
TOPdesk Record
T-1042
Zendesk Support Synced record
ZS-482
Incident↔ synced
Priority↔ synced
Status↔ synced
The problem
TOPdesk and Zendesk Support solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
The solution
ZigiOps connects TOPdesk and Zendesk Support bidirectionally and in real time — Incidents and Tickets stay synchronized automatically, with no manual data entry.
How the TOPdesk ↔ Zendesk Support mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
TOPdesk 
Zendesk Support Incident
Ticket
Priority
Priority
Status
Status
Comment
Comments
Configured visually — no code, no pipelines. Every field stays in sync in real time.
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction
See TOPdesk ↔ Zendesk Support sync live
Book a demo and we'll connect your TOPdesk and Zendesk Support instances in real time.