One record, two systems: TOPdesk and Zendesk Support in sync
Connect TOPdesk and Zendesk Support. ZigiOps keeps Incidents and Tickets in sync in real time — no scripts required.
TOPdesk 
Zendesk Support TOPdesk and Zendesk Support solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects TOPdesk and Zendesk Support in both directions and in real time — Incidents and Tickets stay synchronized automatically, with no manual data entry.
How the TOPdesk ↔ Zendesk Support mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
TOPdesk 
Zendesk Support Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
TOPdesk connector Zendesk Support connector See TOPdesk ↔ Zendesk Support sync live
Book a demo and we'll connect your TOPdesk and Zendesk Support instances in real time.