Data Types: Alerts / HealthRule / Issues / Stories / Other/Custom records

Jira Service Management – AppDynamics Overview

Get all problems discovered by AppDynamics directly delivered into your Jira SM with ZigiOps’ bi-directional integration between the two tools. Automate ticket creation and handling to optimize your operations and keep response time low. The problems of each application are logged under different projects for better visibility.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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