Set up a PagerDuty Jira integration in minutes to increase operational efficiency and improve cross-team collaboration.
Thank you for your submission!
Trusted by Enterprise Teams Worldwide
Used in large regulated industries, including :
Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
After a PagerDuty incident is resolved, ZigiOps can trigger the automatic creation of a Jira follow-up task or post-mortem issue, capturing incident timeline, impacted services, and resolution notes directly from PagerDuty. Engineering and SRE teams can track corrective actions, reliability improvements, and root cause investigations in Jira with full traceability back to the originating incident. This integration supports a structured blameless post-mortem culture by making follow-through on incident learnings a natural, automated part of the workflow rather than an optional manual step.
When PagerDuty triggers an on-call incident based on a monitoring alert or escalation policy, ZigiOps automatically creates a linked Jira issue for the engineering team, populated with incident details, severity, affected service, and responder notes. This ensures that every PagerDuty incident that requires engineering investigation or a code-level fix is immediately trackable in Jira, with no manual ticket creation required. Engineers can manage their remediation work in Jira while incident status updates are synchronized back to PagerDuty, keeping the on-call team informed throughout resolution.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
