Keep Jira and PagerDuty perfectly in sync
Give engineering application-health context. ZigiOps turns Jira Issues into PagerDuty Incidents in real time — no scripts required.
Jira 
PagerDuty Jira detects the problem, but the fix happens in PagerDuty. Without a link, an on-call engineer has to notice the Issue and manually open an Incident before anyone can act on it.
ZigiOps turns every Jira Issue into a PagerDuty Incident automatically, and keeps status and notes synchronized until it's resolved.
How the Jira ↔ PagerDuty mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira 
PagerDuty Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Jira connector PagerDuty connector See Jira ↔ PagerDuty sync live
Book a demo and we'll connect your Jira and PagerDuty instances in real time.