Jira ↔ PagerDuty · bidirectional · real-time
Jira and PagerDuty, always in sync
Give engineering application-health context. ZigiOps turns Jira Issues into PagerDuty Incidents in real time — no scripts required.
Live sync
99.8% success
Jira Record
J-1042
PagerDuty Synced record
P-482
Issue↔ synced
Priority↔ synced
Status↔ synced
The problem
Jira detects the problem, but the fix happens in PagerDuty. Without a link, an on-call engineer has to notice the Issue and manually open an Incident before anyone can act on it.
The solution
ZigiOps turns every Jira Issue into a PagerDuty Incident automatically, and keeps status and notes synchronized until it's resolved.
How the Jira ↔ PagerDuty mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira 
PagerDuty Issue
Incident
Priority
Priority
Status
Status
Comments
Comments
Configured visually — no code, no pipelines. Every field stays in sync in real time.
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction
See Jira ↔ PagerDuty sync live
Book a demo and we'll connect your Jira and PagerDuty instances in real time.