BMC Helix – Salesforce Integration
Connect your ITSM, Monitoring, Cloud, DevOps, and CRM tools with our no-code integrations that are easy to set up and customize. Modify and scale on the go as your business needs change.
Data Types: Incidents / Cases / Change Requests / Custom Records
BMC Helix – Salesforce Overview
Set up a bi-directional integration between BMC Helix and Salesforce in only a few steps and let the two applications seamlessly speak to each other. Thanks to the wide variety of pre-built workflows, you’ll get a set of actions, conditions, and transformations that cover any use case, even the most complex ones.
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any
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