SAP Solution Manager logo
ERP · two-way · real-time

SAP Solution Manager integration, without the scripting

Connect SAP Solution Manager to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.

Live sync
99.8% success
SAP Solution Manager logo SAP Solution Manager
Incident
SS-1042
ServiceNow logo ServiceNow
Synced record
S-482
Incident↔ synced
Change request↔ synced
Problem↔ synced

What ZigiOps connects SAP Solution Manager to

Supported data types

IncidentChange requestProblemCommentsAll Discovered FieldsCustom Fields

Example mapping · SAP Solution Manager ↔ ServiceNow

Incident Incident
99.8%+
Sustained real-time sync success
65–90%
Less manual cross-system work
45–75%
Faster incident & change cycles
Up to 10×
Reduction in operational friction

SAP Solution Manager integration FAQ

What can ZigiOps sync from SAP Solution Manager?

Incidents, change requests and problems — mapped with full fidelity to your ITSM tools.

Is the SAP Solution Manager integration two-way?

Yes. Updates flow both ways in real time, and conflict-resolution logic keeps both systems authoritative.

Does this require SAP-side development?

No. ZigiOps connects through SAP Solution Manager's standard APIs — no ABAP development or custom SAP transports required.

How do I sync SAP Solution Manager tickets with Jira without paying for Zapier or building a custom integration?

ZigiOps connects SAP Solution Manager to Jira — or ServiceNow, or any of 50+ other systems — with a no-code, two-way template. No Zapier subscription, no custom API code; configure the field mapping visually and the sync runs in real time.

Can SAP Solution Manager run alongside another ITSM tool during a migration without losing ticket history?

Yes. ZigiOps keeps SAP Solution Manager and the target system synchronized in real time throughout the migration window, with zero data loss, so both teams keep working in their existing tool until cutover is complete.

Does the sync include comments and attachments, or just the ticket status?

Comments, attachments and status transitions all sync both ways by default — not just the status field.

See your SAP Solution Manager data sync live

Book a demo and we'll connect SAP Solution Manager to your target system in real time.

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