Dynatrace - xMatters Integration Use Case

xmatters_logo_120x120
Dynatrace

With ZigiOps, you can easily sync your monitoring, ITSM and SRE teams by syncing xMatters and Dynatrace.

ZigiOps collects Dynatrace Problems and logs them in xMatters as Events with all related information.

The platform also supports back-sync between xMatters and Dynatrace and returns all relevant information from the xMatters Events to the Dynatrace Problems as comments.

Challenges for xMatters and Dynatrace users

xMatters helps your teams guarantee uninterrupted uptime and availability. Dynatrace gives you a birds eye overview of the dependencies of your entire environment.

Big companies sometimes need to use the two tools for different aspects of the management of their IT infrastructure. If ...

xMatters helps your teams guarantee uninterrupted uptime and availability. Dynatrace gives you a birds eye overview of the dependencies of your entire environment.

Big companies sometimes need to use the two tools for different aspects of the management of their IT infrastructure. If you’re not synchronizing the information from xMatters and Dynatrace, you risk creating silos or duplicated records, which can slow down incidents resolution.

Seamless end-to-end data flow is a must for companies that have a complex software ecosystem.

Challenges background image left arrow
Challenges background image right arrow

How do we solve them?

With ZigiOps, you get fully customizable templates, allowing you to integrate xMatters and Dynatrace in minutes.

You don’t need any API or coding skills. With the wide set of actions, conditions, and transformations that that ZigiOps provides you have full control of the data you ...

With ZigiOps, you get fully customizable templates, allowing you to integrate xMatters and Dynatrace in minutes.

You don’t need any API or coding skills. With the wide set of actions, conditions, and transformations that that ZigiOps provides you have full control of the data you wish to transfer between both apps.

This integration between xMatters and Dynatrace simplifies your workflows and processes and improves cross-team collaboration.

Automatic data exchange between Dynatrace and xMatters

Bi-directional update synchronization

Effortless communication between teams

Integration Benefits

Bi-directional synchronization of problems and events

Automatic update synchronization

Full visibility into recurring customer problems and their resolution

Resources

ZigiOps Generic Connector – connect any application and make custom integrations in a breeze.

Make a custom integration with the ZigiOps Generic Connector. Integrate your internal systems with any other tool used in your organization.

Read Article
ServiceNow Azure Pipelines integration | Integration Guide

Make and Azure Pipelines ServiceNow integration and improve the speed and quality of the rolled-out products with the help of ZigiOps.

Read Article
Azure Pipelines most common use cases with ZigiOps no-code platform

Check out ZigiOps newest integration set with Azure Pipelines – Azure Release and Azure Builds Pipelines.

Read Article
Dynatrace vs Operations Bridge Manager

Dynatrace vs OpsBridge - discover their key differences and similarities. See why companies integrate them.

Read Article
Zendesk Jira integration| Step-by-step guide with ZigiOps

With ZigiOps, the Zendesk Jira integration happens seamlessly. Sync workflows, prevent bottlenecks, and resolve customer issues faster.

Read Article
Mulesoft Anypoint vs ZigiOps – integration platforms comparison

MuleSoft vs ZigiOps - see the integration platforms comparison, their pros and cons and how to choose the best integration tool.

Read Article
Top ServiceNow Integration Use Cases

What are the top ServiceNow integration cases and their benefits? Integrate ServiceNow to boost your teams' productivity and scalability.

Read Article
ZigiWave’s CEO Named the “Most Transformative Software CEO in Bulgaria” for 2023

ZigiWave’s CEO wins "Most Transformative Software CEO in Bulgaria" for 2023 in the 8th annual Influential Businesswomen Awards. Read more.

Read Article
Embrace a holistic approach to data through integration

Embrace a holistic data approach through integration – see what is a holistic approach to data and how integration can help.

Read Article

Rate integration:

Click on a star to rate it!

Average rating 4.9 / 5. Vote count: 23

No votes so far! Be the first to rate this post.