Splunk - ServiceNow Integration Use Case
If your organization is using Splunk to monitor your infrastructure and assets, and also ServiceNow to manage issues and requests, you might benefit a lot from integrating both systems.
ZigiOps delivers all events discovered by Splunk directly into ServiceNow. All types, like alerts, incidents, change requests, etc. can be a part of the integration. With the conditional field mapping, you can also easily set which fields to be synchronized. Data is automatically updated even for custom fields.
If there are any updates in the Splunk event, ZigiOps will detect them and make the necessary updates in ServiceNow as well. The additional information populated by the integration allows identification between Splunk’s and ServiceNow’s events. This integration can be created with a few clicks using the ZigiOps platform.
Challenges for Splunk and ServiceNow users
Splunk helps you monitor, analyze and act on your data, as well as lower data breaches and other fraud risks. ServiceNow is a very popular ITSM solution that helps you automate incident management and resolution.
In enterprises ITSM and monitoring need to be integrated in order to ...
Splunk helps you monitor, analyze and act on your data, as well as lower data breaches and other fraud risks. ServiceNow is a very popular ITSM solution that helps you automate incident management and resolution.
In enterprises ITSM and monitoring need to be integrated in order to avoid common challenges, like misalignment of teamwork, delays due to incomplete or wrong information and manual transfer of data.
If you connect Splunk and ServiceNow you can collect, process and transfer data in real time. This will allow your teams to react to events and issues before they impact your customers.
How do we solve them?
A powerful no-code integration platform can help you automate ticket creation and cut down response times, by connecting Splunk and ServiceNow. With ZigiOps you don’t need any coding knowledge and you can set up your integration in minutes.
ZigiOps provides out-of-the-box templates, ...
A powerful no-code integration platform can help you automate ticket creation and cut down response times, by connecting Splunk and ServiceNow. With ZigiOps you don’t need any coding knowledge and you can set up your integration in minutes.
ZigiOps provides out-of-the-box templates, as well as extended field mapping and filtering to meet even the most complex scenarios. You can directly deliver all problems discovered by Splunk into ServiceNow.
ZigiOps allows you to sync and ease the work of your teams and resolve issues faster. This results in boosted customer satisfaction and improved business metrics.
Streamline data transfer between Splunk and ServiceNow
Customizable workflows with chained and dependent actions
No coding or API knowledge required
Integration Benefits
Real time synchronization with your monitoring tools
Flexible workflows for all your use cases, even the most complex ones
High availability features and an advanced retry mechanism for error handling
Resources
: ZigiWave wins again at the Software and Technology Awards and is chosen as Best No-Code Integration Platform 2023 – USA. Read the details.
Plugin vs API Integration? FInd out more about the technical differences between the two.
Use ZigiOps Webhook to load data from your custom systems to any other software present in the enterprise IT infrastructure in minutes.
Explore how ZigiOps empowered Cambia Health to streamline their workflow with a seamless BMC Remedy -Jira integration.
Learn which are the most common reasons for Jira Product Discovery integration and what are the most frequent use case scenarios.
Transfer and read data in minutes from custom systems with the ZigiOps Web poller. Integrate custom and standard systems.
Make a custom integration with the ZigiOps Generic Connector. Integrate your internal systems with any other tool used in your organization.
Make and Azure Pipelines ServiceNow integration and improve the speed and quality of the rolled-out products with the help of ZigiOps.
Check out ZigiOps newest integration set with Azure Pipelines – Azure Release and Azure Builds Pipelines.