ServiceNow · Azure DevOps · Zero Friction

From ServiceNow Ticket to DevOps Delivery

Your business team logs in ServiceNow. Your dev team lives in Azure DevOps. ZigiOps bridges the gap — automatically, instantly, with no code.

No Manual Handoffs No Copy-Pasting No Missed Updates
How it works

Automatic. Bidirectional. Real-Time.

Five steps. No developers. Full visibility across both teams — always.

1
BUSINESS TEAM

Logs an Incident or Change Request in ServiceNow.

ServiceNow
2
ZIGIOPS

Automatically syncs the ticket to Azure DevOps as a Work Item.

Auto-syncing
3
DEV TEAM

Picks up the Work Item and implements the fix or change.

Azure DevOps
4
ZIGIOPS

Syncs the status and resolution back to ServiceNow.

Syncing back
✓
BUSINESS TEAM

Sees the update in ServiceNow — no follow-up needed.

✓ Resolved
Why teams need this

Sound Familiar?

These aren’t process problems. They are integration problems. ZigiOps solves them at the source.

Without ZigiOps
  • Developers miss context — they never see the original ServiceNow ticket
  • Business teams have no visibility into whether their incident is being handled
  • Status updates require manual pings across tools and teams
  • Escalations pile up because the ITSM-to-DevOps handoff is broken
With ZigiOps
  • Full ticket context automatically synced to Azure DevOps — zero manual work
  • Real-time status visibility in ServiceNow — no follow-up needed
  • Bidirectional sync keeps both teams in the loop automatically
  • Seamless ITSM-to-DevOps handoff — incidents resolved faster
Why ZigiOps

Built for Enterprise. Designed for Everyone.

Set up in hours. No developers required. No code written.

100% Code-Free

Set up and manage your integration without writing a single line of code.

No Data Storage

ZigiOps transfers data in real time and never stores it. Your data stays yours.

ISO 27001 Certified

Enterprise-grade security you can trust and document for compliance.

Unlimited Transactions

No caps, no throttling. Scale as your team and ticket volume grow.

Standalone Application

Not a plugin. Not an add-on. A dedicated integration platform with full flexibility.

Easy Guided UI

Intuitive setup with guided configuration. Your team is operational in hours, not weeks.

Ready to Connect ServiceNow and Azure DevOps?

Try the integration yourself. No setup calls. No commitment. Just results.

Our website uses intelligent chatbots powered by Ultimo Bots to improve customer service.