The ZigiOps blog

Field-tested guidance on planning, building and proving enterprise integrations — from conflict resolution and CMDB enrichment to migration strategy and the economics of no-code.

ZigiWave - BMC Integrations Webinar
Jun 24, 2021
ZigiWave - BMC Integrations Webinar

In the latest webinar on May 20, 2021, we've looked into three of the most common use cases for our BMC Remedy integrations. Below, you can find a detailed description of each use case, along with some additional...

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People of Zigi: Meet Margarita Petrova
Jun 01, 2021
People of Zigi: Meet Margarita Petrova

Ive lived in Sofia, Bulgaria, all my life. I have a background in graphic design, which is also my Bachelors degree. Before ZigiWave, I was working in an advertising agency, first as a graphic designer, and then as...

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Top 7 ITSM Trends in 2021
May 24, 2021
Top 7 ITSM Trends in 2021

Most businesses need a strong technology stack to support their activities, even if they're not tech companies. IT service management remains one of the key enterprise strategies to delivering business value, to both...

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two-green-squares-tom-itsm
Apr 16, 2021
Align Monitoring and ITSM Through Integration

Align Monitoring and ITSM by integrating the systems bi-directionally. Sync events and incidents in real-time. Learn how.

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Align ITSM and DevOps Through Integration
Mar 09, 2021
Align ITSM and DevOps Through Integration

Since the DevOps framework was developed, many companies have switched to it and given up IT service management (ITSM) and ITIL processes altogether. The ITIL system is often seen as inferior to DevOps in terms of...

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Preventive vs. Reactive Maintenance in IT
Oct 06, 2020
Preventive vs. Reactive Maintenance in IT

System downtime can be extremely costly and stressful. For IT teams, its a nightmare.

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Bridging the Gap Between ITSM & DevOps
May 31, 2020
Bridging the Gap Between ITSM & DevOps

In our latest videos, find out how to integrate JIRA with ServiceNow and Azure DevOps with BMC Remedy, for a seamless dataflow between ITSM & DevOps.

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Data Virtualization
May 06, 2020
Data Virtualization

Having an efficient and scalable data management strategy is a must for organizations nowadays and using a data virtualization layer can be a useful approach in handling the growing complexity of operations. It does...

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ServiceNow VMware integration guide| Steps for a successful integration
Apr 09, 2020
ServiceNow VMware integration guide| Steps for a successful integration

Just like everything else, businesses are also constantly evolving. Thereby, they will not only be competitive but also able to achieve their goals in terms of financial outcome, new markets, and customer...

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Top Use Cases for Integrating Azure DevOps and ServiceNow
Mar 16, 2020
Top Use Cases for Integrating Azure DevOps and ServiceNow

Real-world use cases for Azure DevOps and ServiceNow integration.

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How to Choose the Right Tool when Integrating Jira and ServiceNow
Jan 05, 2020
How to Choose the Right Tool when Integrating Jira and ServiceNow

A practical evaluation guide for IT managers,service operations leads, and enterprise architects who are comparing JiraServiceNow integration options before committing to a platform.

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Jira and BMC Remedy: How to Choose the Right Integration Tool
Aug 29, 2019
Jira and BMC Remedy: How to Choose the Right Integration Tool

A practical guide for IT service managers, DevOps leads, and enterprise architects evaluating Jira BMC Remedy integration options.

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