The ZigiOps blog
Field-tested guidance on planning, building and proving enterprise integrations — from conflict resolution and CMDB enrichment to migration strategy and the economics of no-code.

In the latest webinar on May 20, 2021, we've looked into three of the most common use cases for our BMC Remedy integrations. Below, you can find a detailed description of each use case, along with some additional...

Ive lived in Sofia, Bulgaria, all my life. I have a background in graphic design, which is also my Bachelors degree. Before ZigiWave, I was working in an advertising agency, first as a graphic designer, and then as...

Most businesses need a strong technology stack to support their activities, even if they're not tech companies. IT service management remains one of the key enterprise strategies to delivering business value, to both...

Align Monitoring and ITSM by integrating the systems bi-directionally. Sync events and incidents in real-time. Learn how.

Since the DevOps framework was developed, many companies have switched to it and given up IT service management (ITSM) and ITIL processes altogether. The ITIL system is often seen as inferior to DevOps in terms of...

System downtime can be extremely costly and stressful. For IT teams, its a nightmare.

In our latest videos, find out how to integrate JIRA with ServiceNow and Azure DevOps with BMC Remedy, for a seamless dataflow between ITSM & DevOps.

Having an efficient and scalable data management strategy is a must for organizations nowadays and using a data virtualization layer can be a useful approach in handling the growing complexity of operations. It does...

Just like everything else, businesses are also constantly evolving. Thereby, they will not only be competitive but also able to achieve their goals in terms of financial outcome, new markets, and customer...

Real-world use cases for Azure DevOps and ServiceNow integration.

A practical evaluation guide for IT managers,service operations leads, and enterprise architects who are comparing JiraServiceNow integration options before committing to a platform.

A practical guide for IT service managers, DevOps leads, and enterprise architects evaluating Jira BMC Remedy integration options.