Resources for integration teams

Practical guides, real customer stories, product videos, company news and in-depth white papers — everything you need to plan, build and prove enterprise integrations with ZigiOps.

Jira Workflows 101: A Comprehensive Guide
BlogNov 18, 2024
Jira Workflows 101: A Comprehensive Guide

In today’s fast-paced Agile development environment, having the right tools and processes in place is essential to ensure project delivery meets deadlines and business goals. Atlassian Jira, a tool known for its...

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Understanding Jira Priority Levels: A Detailed Breakdown
BlogNov 07, 2024
Understanding Jira Priority Levels: A Detailed Breakdown

Jira priority levels are a built-in system of labels — Critical (P1) through Lowest (P5) — that tell your team exactly which issues to tackle first. Understanding how to assign and manage them correctly is the...

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Managing Every Jira Issue Efficiently: A Complete Guide for IT Teams - From Creation to Resolution
BlogNov 06, 2024
Managing Every Jira Issue Efficiently: A Complete Guide for IT Teams - From Creation to Resolution

Managing a Jira issue is at the core of how countless IT teams plan, build, support, and deliver work. Whether you are handling bug fixes, feature requests, incidents, or operational tasks, Jira issues shape the...

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The Role of Jira Epics in Agile Project Management
BlogNov 06, 2024
The Role of Jira Epics in Agile Project Management

Agile project management has become essential for teams that need to deliver software quickly while adapting to ever-changing requirements. Atlassian Jira is a tool that has established itself as a cornerstone for...

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Salesforce Sales Cloud for beginners: the basics description
BlogNov 06, 2024
Salesforce Sales Cloud in details: a beginner's guide

How Sales Cloud's automation, lead tracking and pipeline tools fit into a broader CRM integration strategy.

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Jira Attributes: Essential Fields for Effective Issue Tracking
BlogNov 05, 2024
Jira Attributes: Essential Fields for Effective Issue Tracking

Software development, project management, issue tracking are at the core of keeping projects on time, on budget, and free of roadblocks. Atlassian’s Jira Software has established itself as the go-to solution for...

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Utility company's Jira and BMC Remedy Integration with ZigiOps
Case studyOct 28, 2024
Utility company's Jira and BMC Remedy Integration with ZigiOps

One of ZigiOps’ clients is a leading utility company providing essential water and wastewater services to millions of people across the United States. Given their massive scope and the critical nature of their...

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Salesforce Marketing cloud: features and benefits
BlogOct 22, 2024
Salesforce Marketing cloud: features and benefits

In today's hyper-connected world, customer engagement has evolved into a multidimensional challenge that demands sophisticated tools. Marketing teams are tasked with reaching customers across multiple channels while...

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Salesforce Service Cloud - ServiceNow Integration guide
BlogOct 21, 2024
Salesforce Service Cloud - ServiceNow Integration guide

In today's competitive business landscape, organizations must leverage advanced technology to meet evolving customer expectations. Salesforce ServiceNow integration has emerged as a critical component for enterprises...

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Understanding Jira Issue Types: Stories, Tasks, Bugs, Epics, and Sub-tasks
BlogOct 15, 2024
Understanding Jira Issue Types: Stories, Tasks, Bugs, Epics, and Sub-tasks

Jira’s flexible issue types allow teams to manage a wide variety of tasks and projects. Understanding these issue types and when to use them is critical for effective project management. Jira offers different types...

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Investment management system integration - Case study
Case studyOct 14, 2024
Investment management system integration - Case study

A global leader in investment management, faced challenges with siloed IT systems, limiting their ability to manage development and service workflows efficiently. To streamline their processes, they chose ZigiOps as...

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Jira Assets: Optimizing IT Asset Management
BlogOct 14, 2024
Jira Assets: Optimizing IT Asset Management

Effective IT asset management (ITAM) is no longer a luxury but a necessity for organizations striving to maintain operational efficiency, control costs, and minimize risks. As companies grow and their IT ecosystems...

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