Keep Zendesk Support and Azure DevOps perfectly in sync
Connect Zendesk Support and Azure DevOps. ZigiOps keeps Tickets and Work items in sync in real time — no scripts required.
Zendesk Support 
Azure DevOps Zendesk Support and Azure DevOps solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects Zendesk Support and Azure DevOps in both directions and in real time — Tickets and Work items stay synchronized automatically, with no manual data entry.
How the Zendesk Support ↔ Azure DevOps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Zendesk Support 
Azure DevOps Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
Zendesk Support connector Azure DevOps connector See Zendesk Support ↔ Azure DevOps sync live
Book a demo and we'll connect your Zendesk Support and Azure DevOps instances in real time.