One record, two systems: TOPdesk and vROps in sync
Give your service desk TOPdesk context. ZigiOps turns TOPdesk Incidents into vROps Alerts in real time — status, priority and notes flow both ways, no scripts required.
TOPdesk 
vROps TOPdesk catches issues first, but vROps is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Alert — or it falls through the cracks.
ZigiOps turns every TOPdesk Incident into a vROps Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the TOPdesk ↔ vROps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
TOPdesk 
vROps Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
TOPdesk connector vROps connector See TOPdesk ↔ vROps sync live
Book a demo and we'll connect your TOPdesk and vROps instances in real time.