Connect SolarWinds and Salesforce in a few minutes, with ZigiOps’ powerful no-code integration between the two apps. With our pre-built templates, you get a wide set of actions, conditions, and transformations that are ready to use. With them, the integration set up process is a breeze. Customize your integration to adapt it to your own use case, regardless of its complexity. Connect your teams effortlessly and solve your most pressing business challenges, starting today.
Keeps your teams fully synchronized
Helps you reduce response time and boost customer satisfaction
Minimizes the risk of errors
Helps you automate and simplify processes
Eliminates duplicate work and bottlenecks
If your main APM system is SolarWinds and you want to synchronize events/alerts from monitoring with cases in Salesforce, the ZigiOps integration is for you.
When an event/alert is triggered in SolarWinds, the ZigiOps integration will detect it based on a scheduled interval (every minute) and will create a related case in Salesforce. You have a high degree of control of the data filtering functionalities to make sure the integration platform collects only the required SolarWinds events/alerts. Besides that, you also have full control of the data field mapping to define how ZigiOps reports data to Salesforce. Regular fields, custom properties and lifecycle fields are all a part of the synchronization.
Updates in SolarWinds for events/alerts already transferred to Salesforce are collected on a scheduled interval (every minute) and synced with the related case in Salesforce for regular fields, custom fields and lifecycle fields.
In large tech companies, connecting and syncing your CRM systems with the monitoring of IT infrastructure can be challenging. High-level objectives are common—ensure continuous customer satisfaction—but the approaches to them aren’t always in sync. As every team uses the enterprise software tools they’re most used to, communication can be slow if you’re not using an integration platform, such as an iPaaS.
Salesforce is one of the most popular CRM apps. SolarWinds is an IT infrastructure monitoring and management tool that helps companies manage their networks, systems, databases and applications. If you’re using both software tools without integrating them, you’re missing out on the opportunity to exchange data seamlessly, and to improve communication.
ZigiOps’ agile integration between SolarWinds and Salesforce extends the features and functionalities of each of the two apps. This means that each team can continue using the tool they prefer, and access the functionalities of both. They get to solve issues faster and communicate better, thanks to this integration.
Our agile, scalable, no-code integration platform allows you to connect SolarWinds and Salesforce in a few clicks. Transfer SolarWinds events/alerts to Salesforce cases effortlessly. Start using your integration in a few minutes, instead of developing it internally, which can be a lengthy and complicated process. Customize it as needed to adapt it to all of your use cases—and scale it up or down as you go.
Thanks to ZigiOps, you can optimize both CRM and IT infrastructure monitoring and management, automate and centralize ticket creation and handling, react faster to downtimes and outages, and improve your customer satisfaction metrics, starting today.
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Streamline collaboration between your ITSM, DevOps and Monitoring teams