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monday.com ↔ Jira · two-way · real-time

monday.com Jira integration: two-way sync without scripts

Without integration, teams re-key every monday.com item into Jira and chase each other for status.

Live sync
monday.com logo monday.com
Record
M-1042
Jira logo Jira
Synced record
J-482
Item↔ synced
Status↔ synced
Person↔ synced
The problem

Requests and tickets are raised on monday.com boards while engineering tracks the work in Jira. The two drift apart: status and updates live in one tool and never reach the other, so teams re-key items by hand and requesters keep asking where things stand.

The solution

ZigiOps links each monday.com item to its Jira issue and keeps them synchronized in real time. Status, assignee, updates and files propagate both ways automatically — no scripts, no manual updates.

What manual work disappears

ROI calculator

What does this handoff cost you?

A quick estimate for this integration.

Type of integration

Assumes 5 min per record in each direction, €45/hour loaded cost and 70% of the work automated.

You pay for manual handoffs today
€3,750/month 83 hours of manual work per month
With ZigiOps
€1,625/month €1,125 manual work left + €500 ZigiOps

About €2,125/month less

That's €25,500/year, and ZigiOps pays for itself in ~10 weeks.

Priced per workflow. Cost doesn't rise with ticket volume.

See how ZigiOps would automate this workflow

Illustrative estimate based on your inputs. Not a guaranteed cash saving. Actual results depend on workflow design and volume.

How the monday.com ↔ Jira mapping works inside ZigiOps

A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.

Field mapping · monday.com → Jira
monday.com logo monday.com
Jira logo Jira
Item
Issue
Status
Status
Person
Assignee
Updates
Comments
Files
Attachments
Configured visually — no code, no pipelines. Every field stays in sync in real time.
Field-level coverage

Every field that matters, mapped both ways

Map monday.com entities to Jira entities down to the individual field, without writing a script.

monday.com entities
Items
NameStatusPersonDatesUpdatesFiles
Jira entities
Issues
SummaryDescriptionStatusAssigneeCommentsAttachmentsCustom fields
Beyond the basics

More control over how monday.com ↔ Jira syncs

Real-time, continuous sync

Updates flow the moment they happen — no polling delays, no scheduled batch jobs.

Conditional triggers

Scope every sync with filters on board, group, status, assignee or any column you choose.

Conflict resolution & audit trail

Built-in logic decides which update wins and logs every decision for full traceability.

Automatic recovery

Sync resumes on its own after downtime or network interruptions — nothing to restart by hand.

Safe test mode

Validate field mappings and rules against real data before the integration goes live.

Sync health monitoring

See sync status and catch failures early, without digging through logs.

Real use case

A request on a board, handled by engineering

A team raises a request on monday.com while engineering works the fix in Jira. ZigiOps keeps both records on one shared thread.

STEP 1
Request raised on monday.com

A team adds an item to a board with its status, owner and details.

STEP 2
ZigiOps creates a linked Jira issue

A matching Jira issue appears automatically, mapped field for field and linked to the item.

STEP 3
Engineering works in Jira

Status changes, comments and attachments sync back to the item in real time.

RESOLVED
Closed in both, no reconciliation

When engineering resolves the issue, the item is updated automatically with the full history.

monday.com ↔ Jira FAQ

Is the monday.com–Jira sync two-way?

Yes. Items and issues stay aligned in both directions in real time, with conflict-resolution logic keeping both systems authoritative so neither overwrites the other.

What fields map between monday.com and Jira?

Item ↔ issue, status ↔ status, person ↔ assignee, updates ↔ comments, and files ↔ attachments, in both directions. Mappings are configurable in the visual editor.

Do I need to write scripts or build automations?

No. The integration is configured visually with no code, and it works with your existing boards and Jira projects.

Can I connect more than one monday.com board or Jira project?

Yes. You can run several workflows, each scoped to its own board, group or Jira project.

What happens if an item and an issue are updated at the same time?

ZigiOps applies the conflict-resolution rules you configure and logs the decision, so you can see which update won and why.

Can I limit the sync to specific items or issues?

Yes. Conditional triggers and filters let you sync only the items that match the conditions you define, such as a status, assignee or board.

Does ZigiOps store my data?

No. ZigiOps is stateless and moves data directly between monday.com and Jira without storing a copy. It can run on-premises or in the cloud and is ISO 27001 certified.

Show us your monday.com–Jira process.

Book a demo and we'll connect your monday.com boards and Jira projects in real time.

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