monday.com logo
ITSM · two-way · real-time

monday.com integration, without the scripting

Connect monday.com to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.

Live sync
monday.com logo monday.com
Items
M-1042
Jira logo Jira
Synced record
J-482
Items↔ synced
Subitems↔ synced
Updates (comments)↔ synced

What ZigiOps connects monday.com to

Supported data types

ItemsSubitemsUpdates (comments)FilesStatusPeopleDatesAll Discovered FieldsCustom Fields

Example mapping · monday.com ↔ Jira

Item ↔ Issue
Status ↔ Status
Updates ↔ Comments
Why teams connect monday.com

monday.com is where business teams raise requests, track tickets and plan the work — but the work itself usually has to be done somewhere else: engineering in Jira or Azure DevOps, or a service desk in an ITSM tool. Without a live connection, someone re-enters each item by hand, and the status has to be copied back once the work ships.

ZigiOps syncs monday.com items with the systems around them in real time — status, assignee, updates and files flow both ways, so engineering sees the full picture without leaving its own tool and the person who raised the request sees progress on the board. The most common pairings are monday.com ↔ Jira and monday.com ↔ Azure DevOps, keeping boards and engineering work items in sync automatically.

monday.com integration FAQ

Is the monday.com integration two-way?

Yes. Changes in monday.com reach the connected tool and changes in the connected tool come back, with conflict-resolution logic so neither side overwrites the other.

How do I connect monday.com to our service desk or engineering tools so tickets automatically become work items?

ZigiOps syncs monday.com with Jira, Azure DevOps or your ITSM tool in real time — an item on a board becomes a fully contextualized work item automatically, with no manual re-entry.

Can status updates in Jira or Azure DevOps flow back to the monday.com item automatically?

Yes. Status, updates and files sync both ways, so the person who raised the request sees progress on the board without anyone updating it by hand.

Do we need to change our existing boards to connect them?

No. ZigiOps maps to your existing boards, columns and statuses — nothing about how your team already uses monday.com has to change.

Can I limit which items are synced?

Yes. Conditional triggers and filters let you sync only the items that match the conditions you define, such as a specific board, status or assignee.

See your monday.com data sync live

Book a demo and we'll connect monday.com to your target system in real time.

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