Jira Service Management and New Relic, connected in real time
Give your service desk Jira Service Management context. ZigiOps turns Jira Service Management Incidents into New Relic Applications in real time — status, priority and notes flow both ways, no scripts required.
Jira Service Management 
New Relic Jira Service Management catches issues first, but New Relic is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Application — or it falls through the cracks.
ZigiOps turns every Jira Service Management Incident into a New Relic Application automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the Jira Service Management ↔ New Relic mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Jira Service Management 
New Relic See Jira Service Management ↔ New Relic sync live
Book a demo and we'll connect your Jira Service Management and New Relic instances in real time.