Data Types: Incidents

Azure Monitor – BMC Remedyforce Overview

Extract incidents from Azure Monitor and have ZigiOps directly load them into Remedyforce. Benefit from the features and capabilities of both applications and help your teams address defects and anomalies faster than ever before. Effortlessly align monitoring and ITSM, starting today.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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