Sync AppDynamics and Jira Software and automate the data exchange between your teams and departments.
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Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
ZigiOps enables SRE and engineering teams to automatically generate Jira reliability tasks when AppDynamics identifies sustained degradations in business-critical transactions, ensuring that chronic performance issues are captured as planned engineering work rather than treated purely as reactive incidents. Business transaction health data, baseline deviation metrics, and affected application flow details from AppDynamics are mapped into structured Jira tasks with the diagnostic context engineers need to plan and execute effective remediation. This integration strengthens the connection between APM-driven observability and the software delivery backlog, supporting a proactive approach to application reliability that reduces the frequency and impact of production performance incidents.
When AppDynamics detects a performance policy violation, such as a slow transaction, error rate spike, or business transaction degradation, ZigiOps automatically creates a Jira issue with all relevant APM context mapped across, including the affected application tier, violation details, impacted business transactions, and diagnostic snapshots. Engineering teams receive a fully contextualized, actionable ticket in Jira immediately, enabling them to begin investigation without waiting for manual alert reporting or ticket creation by operations staff. Alert resolution in AppDynamics can also trigger automatic updates or closures of the linked Jira issue, keeping both the monitoring and delivery layers aligned throughout the incident lifecycle.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.