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Challenges for GitHub users
GitHub, Inc. is a provider of Internet hosting for software development and version control using Git. It offers the distributed version control and source code management functionality of Git, plus its own features, like access control, bug tracking, feature requests, task management, and ...
GitHub, Inc. is a provider of Internet hosting for software development and version control using Git. It offers the distributed version control and source code management functionality of Git, plus its own features, like access control, bug tracking, feature requests, task management, and continuous integration. However, different challenges arise when other teams are using different tools and the data between them needs to be in sync. Manual transfer of data between GitHub and other systems usually leads to errors, delays and omissions. When your tools are integrated, data is transferred automatically, and everyone gets the necessary information in real time.
How do we solve them?
ZigiOps is a powerful no-code integration platform enabling you to easily set GitHub integrations with the rest of your software tools. With it you can easily connect your ITSM and service desk systems to GitHub and transfer issues and pull requests. Reduce reaction time for critical issues, improve ...
ZigiOps is a powerful no-code integration platform enabling you to easily set GitHub integrations with the rest of your software tools. With it you can easily connect your ITSM and service desk systems to GitHub and transfer issues and pull requests. Reduce reaction time for critical issues, improve communication between departments and optimize your processes with ZigiOps.
Popular Use Cases
GitHub - ServiceNow Integration
If your organization is using GitHub to manage development projects and ServiceNow to track customer related cases, you will benefit greatly from integrating both systems. Here is an example of how ZigiOps can help.
The service desk team has received a new incident in ServiceNow, and it is related to a software bug. The information needs to be transferred to GitHub, and with a ZigiOps integration this happens automatically. The ServiceNow incident will be extracted, and the integration platform will create a new issue in GitHub with the corresponding title and description and optional labels, assignees, milestones, etc.
When there is a new pull request in GitHub (with commits), ZigiOps will automatically add a new comment in ServiceNow with the pull request number and update the incident state in ServiceNow to In Progress.
As the integration is bi-directional, if the pull requests are merged and there are linked issues ZigiOps will fix/resolve/close them in GitHub in real time. The integration platform will also update the ServiceNow incident accordingly and close it once it is closed in GitHub.
GitHub - ServiceNow Integration
If your organization is using GitHub to manage development projects and ServiceNow to track customer related cases, you will benefit greatly from integrating both systems. Here is an example of how ZigiOps can help.
The service desk team has received a new incident in ServiceNow, and it is related to a software bug. The information needs to be transferred to GitHub, and with a ZigiOps integration this happens automatically. The ServiceNow incident will be extracted, and the integration platform will create a new issue in GitHub with the corresponding title and description and optional labels, assignees, milestones, etc.
When there is a new pull request in GitHub (with commits), ZigiOps will automatically add a new comment in ServiceNow with the pull request number and update the incident state in ServiceNow to In Progress.
As the integration is bi-directional, if the pull requests are merged and there are linked issues ZigiOps will fix/resolve/close them in GitHub in real time. The integration platform will also update the ServiceNow incident accordingly and close it once it is closed in GitHub.
GitHub - Jira Integration
If your dev team is using both GitHub and Jira, you can connect them and get quick access to pull requests, commits and branches from GitHub in your Jira instance. An integration between the two is very beneficial when you need to sync between projects and versions and have team members collaborate on specific tasks. Let’s see how this works with ZigiOps’ integration.
For example, there is a new task in Jira that the developers need to work on. They are tracking the code in GitHub and want to create a new issue there. ZigiOps will do this automatically. The integration platform will extract all the necessary information from Jira and load it directly to GitHub.
As the integration is bi-directional, if there are any updates in GitHub, ZigiOps will reflect them in the corresponding Jira task in real time, and vice versa. The integration platform will also update the task in Jira, once the GitHub issue is closed.
GitHub - Jira Integration
If your dev team is using both GitHub and Jira, you can connect them and get quick access to pull requests, commits and branches from GitHub in your Jira instance. An integration between the two is very beneficial when you need to sync between projects and versions and have team members collaborate on specific tasks. Let’s see how this works with ZigiOps’ integration.
For example, there is a new task in Jira that the developers need to work on. They are tracking the code in GitHub and want to create a new issue there. ZigiOps will do this automatically. The integration platform will extract all the necessary information from Jira and load it directly to GitHub.
As the integration is bi-directional, if there are any updates in GitHub, ZigiOps will reflect them in the corresponding Jira task in real time, and vice versa. The integration platform will also update the task in Jira, once the GitHub issue is closed.
No-code integrations between GitHub and the rest of your business systems
Out-of-the-box integration templates: customizable workflows you can start using in minutes
Conditional field mapping for full control over the integration logic
GitHub
Users Features
Global schema: automated relations between data from all your sources
Advanced retry mechanism with user-configurable logic
100% secure integrations that are vendor-certified
ZigiOps is now available on SAP® Store online marketplace. ZigiOps integrates SAP Solution Manager with your other platforms.
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