Amazon CloudWatch – Jira Service Management Integration

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Data Types: Events

Amazon CloudWatch – Jira SM Overview

With ZigiOps, you can now sync events between Amazon CloudWatch and Jira SM effortlessly. Extract alarms for your Amazon services – such as EC2, S3, Elastic BeanStalk – and load them into Jira SM. Detect and resolve issues before they impact your customers, and align monitoring and ITSM, starting today.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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