Bitbucket
Integrate Bitbucket with your other software applications and fasten your development and deployment. Improve teamwork and automatically manage customer requests.
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Bitbucket is a Git repository management solution that provides a unified space to manage git repositories, collaborate on source code and guide through the development flow. Bitbucket is mostly used for code and code review and supports access control, workflow control and pull requests with in-line commenting. If you are using Bitbucket together with other systems, like ServiceNow, BMC Remedy, Cherwell or Jira, you might experience various challenges. Manual transfer of data between tools often causes delays, errors and omissions of important details. An integration of Bitbucket with your other systems minimizes the chance for mistakes and speeds up the development process significantly.
How do we solve them?
ZigiOps is a no-code integration platform that allows flawless integrations between Bitbucket and your other software systems. You can easily transfer issues, comments or pull requests from Bitbucket to your ITSM and service desk tools. Improve teamwork, reduce critical issues resolution time, and refine your workflows with the help of ZigiOps.
Popular Use Cases
If your teams are using Bitbucket to track their development processes and ServiceNow to manage service requests, you can integrate the two applications and automate the data transfer between them. Here is how ZigiOps can help.
For example, the development team is working on an issue and the service desk team needs to know about it to keep track and keep customers updated. Also this specific issue can be related to other problems or requests and needs to be matched with them. The Bitbucket issue, that matches the criteria will be automatically transferred to ServiceNow as Incident with all the necessary details, like subject, description, priority, status, comments, etc.
Another example is if there is an incident in ServiceNow that is related to a certain issue the developers are working on in Bitbucket. Using ZigiOps, the developers can have commits and pull requests automatically added in the ServiceNow incident by simply including the corresponding incident ID. This way any commits, pull requests and pull request updates will be immediately present in ServiceNow as comments.
Jira Bitbucket integration
Development teams across companies often use both Bitbucket and Jira to manage and track their projects. When the two systems are integrated team members can get quick access to pull requests, commits and branches from Bitbucket in Jira. If your teams are using Bitbucket to track their coding processes and Jira to manage tasks and projects, you can integrate the two applications and automate the data transfer between them. Here is how ZigiOps can help.
For example, the development team is working on an issue, and they are tracking code changes in Bitbucket. The whole project, as well as dependencies with other projects are managed in Jira. Using ZigiOps, the developers can have commits and pull requests automatically added in the Jira issue by simply including the corresponding ticket ID. This way any commits, pull requests and pull request updates will be immediately present in Jira as comments.
Jenkins Bitbucket integration
ZigiOps automatically extracts Jenkins builds and creates corresponding issues in Bitbucket. The advanced filtering capabilities of ZigiOps allow only specific builds to be transferred. For example, only the failed ones, or the latest ones. Based on their status or timing, you can precisely set which builds you need to get logged into Bitbucket as issues.
All fields of the builds can be transferred, depending on your needs.
Bitbucket – ServiceNow integration
If your teams are using Bitbucket to track their development processes and ServiceNow to manage service requests, you can integrate the two applications and automate the data transfer between them. Here is how ZigiOps can help.
For example, the development team is working on an issue and the service desk team needs to know about it to keep track and keep customers updated. Also this specific issue can be related to other problems or requests and needs to be matched with them. The Bitbucket issue, that matches the criteria will be automatically transferred to ServiceNow as Incident with all the necessary details, like subject, description, priority, status, comments, etc.
Another example is if there is an incident in ServiceNow that is related to a certain issue the developers are working on in Bitbucket. Using ZigiOps, the developers can have commits and pull requests automatically added in the ServiceNow incident by simply including the corresponding incident ID. This way any commits, pull requests and pull request updates will be immediately present in ServiceNow as comments.
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