Azure Monitor - ServiceNow Integration Use Case

AzureMonitor
ServiceNow_new_logo

With this integration, you can use Azure Monitor as a data source to create incidents in ServiceNow. When Azure Monitor detects a problem which triggers an alert, ZigiOps discovers it and creates an incident in ServiceNow. It then populates all fields with the relevant data.

ZigiOps gives you a high level of control of its data filtering and field mapping features, allowing you to define which alerts in Azure Monitor need to be logged into ServiceNow, and how this information gets reported. You can sync regular fields, custom fields, lifecycle fields and comments.

This allows your teams to monitor your cloud and on-premises infrastructure and be able to react immediately whenever there’s an issue that they need to handle.

Challenges for Azure Monitor and ServiceNow users

Azure Monitor allows you to monitor both cloud and on-premises resources: applications, networks and infrastructure. ServiceNow is one of the most popular IT service management solutions. With it, you can instantly distribute and manage incidents and tickets. If you’re transferring information ...

Azure Monitor allows you to monitor both cloud and on-premises resources: applications, networks and infrastructure. ServiceNow is one of the most popular IT service management solutions. With it, you can instantly distribute and manage incidents and tickets. If you’re transferring information from Azure Monitor to ServiceNow manually, this can lead to costly downtimes, delays, and tasks might fall between the cracks. To prevent that, you can use an integration platform to connect the two systems.

How do we solve them?

With ZigiOps’ fully scalable and customizable templates, you can integrate your systems in minutes. You get a wide array of actions, conditions and transformations, which are ready for you to set up and use. To connect Azure Monitor and ServiceNow, you don’t need any API or coding knowledge. ...

With ZigiOps’ fully scalable and customizable templates, you can integrate your systems in minutes. You get a wide array of actions, conditions and transformations, which are ready for you to set up and use. To connect Azure Monitor and ServiceNow, you don’t need any API or coding knowledge. This integration improves end-to-end data exchange and helps your teams coordinate the remediation of issues faster than ever before. This also allows you to improve your performance, efficiency, and service availability.

Automatic data flow between Azure Monitor and ServiceNow

Streamlined problem detection and resolution

Related records synchronization (lifecycle and regular fields, comments, attachments)

Integration Benefits

Complete visibility into monitoring data from Azure Monitor

Centralized problem management for a better operational efficiency

Real-time updates of all related records

Resources

ServiceNow vs Jira Service Management

Discover what makes ServiceNow and Jira Service Management so popular ITSM platforms and how to chose the one that matches the company’s needs.

Read More
Why integrate Salesforce and Jira?

Discover how to integrate Salesforce and Jira instantly and what are the benefits of doing so. Free trial available.

Read More
ZigiOps Correlation Video

Correlation and integration go hand-by-hand. Connecting the different entities in the systems is not easy. See how we do it with ZigiOps.

Read More
ZigiWave Wins Three Awards This Month

ZigiWave is a winner in the IT World Awards®, the Golden Bridge Business and Innovation Awards, and People’s Choice Stevie® Awards. See details for the wins.

Read More
Live Demo: How to Swiftly Integrate ServiceNow and Azure DevOps

A live demo of integrating ServiceNow and Azure DevOps in lightning speed with ZigiOps. All your integration questions will be answered. See how to join.

Read More
Recap of the Live Demo How to integrate Jira and ServiceNow in 5 minutes

A recap of the live demo for integrating Jira and ServiceNow with ZigiOps. See how we completed 2 integration use cases in minutes and what questions we got.

Read More
Data Integration Market Predictions

What’s next in data integration and what factors will influence the market in the coming years? Learn what are the major trends in the integration space.

Read More
People of Zigi with Yordan

Meet Yordan, one of the wizards in our integration engineers’ team, and soon-to-be developer. He is a passionate IT enthusiast who loves spending his spare time with his family touring Bulgaria’s beautiful nature.

Read More
Live Demo: How to Integrate Jira and ServiceNow

A live demo of integrating Jira and ServiceNow in minutes with ZigiOps. All your integration questions will be answered. See how to join.

Read More

Rate integration:

Click on a star to rate it!

Average rating 4.7 / 5. Vote count: 26

No votes so far! Be the first to rate this post.