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ZigiOps vs StreamWeaver

Today organizations are using an average of 130+ apps in their daily operations. This is why integrations are becoming a necessity if they want to have a competitive advantage. Connecting the systems a company is using allows for better synchronization of teams, faster time to market, immediate critical issue resolution, and real-time insights. All this leads to boosted customer satisfaction, better position compared to competitors, and higher overall business results. 

Two of the easiest to use and fastest integration platforms are ZigiOps and StreamWeaver. With the recent acquisition of StreamWeaver by BMC, the clients of the company might be wondering what will happen to their integrations. This is why in this article we review and compare ZigiOps vs StreamWeaver. We are also revealing what happens with StreamWeaver and how ZigiOps can help when necessary. 

About ZigiOps

ZigiOps is a flexible, no-code integration platform. Born from the need to help automate processes and enhance cross-team collaboration, ZigiOps seamlessly connects various systems (ITOM, ITSM, DevOps, CRM, Cloud, and more) while extracting and transferring data between them in real-time. ZigiOps has an iPaaS and on-prem versions. The platform is highly scalable and provides fully customizable integration templates even for the most complex integration use case scenarios. 

In a few clicks, the integration solution establishes bi-directional connections between some of the most popular software tools available on the market – Jira, Azure DevOps, VMware, ServiceNow, Salesforce, BMC Remedy, Splunk, Dynatrace, Zendesk, TOPdesk, OpsBridge, Microsoft Dynamics 365, PagerDuty, BitBucket, GitHub, SAP, Cherwell, AWS and more. 

ZigiOps has advanced customization features, allowing users to tailor integrations according to their current needs. It comes with a library of ready-to-use pre-built integration templates, that can be loaded immediately.  

ZigiOps follows the best security standards. It does not store any of the information that flows back and forth between the connected systems, making it the ideal solution for companies that value high data security. It also has high availability to ensure that integrations continue to operate in the event of a server failure or in case of maintenance. 

Top ZigiOps features: 

  • No-Code Integrations in a Few Clicks – no coding or API knowledge required. Instant synchronization of all related and custom fields. 
  • Integration Templates – a variety of predefined templates. Load the template and adjust it to fit your needs. If you prefer you can build your template from scratch, as well. 
  • Unlimited Scalability – update and upgrade your integrations whenever needed. ZigiOps automatically supports the latest versions of the integrated systems. 
  • No Limitations – easy transfer of as many queries as needed between the source and target systems. 
  • High Availability – ZigiOps supports high availability and guarantees 99.9% uptime for 365 days of the year. 
  • Advanced Data Mappings and Filtering – effortless synchronization of all related and custom fields and transfer of comments, attachments, and more. 
  • 300+ Available Integrations – easy integration of the most popular Monitoring, ITSM, DevOps, Cloud, and CRM systems. 
  • Single Source – ZigiOps is a standalone integration platform that connects with systems via APIs. There is no need to change anything within the instances to connect them. 
  • Enterprise-Grade Security – the integration tool doesn’t have a database, therefore, cannot store any information. 
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About StreamWeaver

StreamWeaver provides an API gateway software platform that makes integrating some of the most complex enterprise monitoring and management tools as easy as a few clicks. With StreamWeaver all monitoring data is made available to event management, advanced analytics (AIOps), configuration management, automation, service management (ITSM) and big data/visualization tools. It provides real-time data streaming between applications and increases the serviceability by encompassing monitoring data into one accessible database. 

The company was founded in 2013 and is based in New York. It has recently been acquired by BMC Software and is now undergoing many changes in licensing and way of work. It has currently transformed into BMC Helix Operations Management with AIOps, focusing on AIOps, root cause analysis, AI/ML-based event management and advanced anomaly detection. 

StreamWaver can be deployed on SaaS, on-premises, and hybrid environments. All integrations are built from the UI of StreamWaver. However, it doesn’t offer pre-defined templates, so many of the integrations, especially more advanced ones, would require some coding. 

Let’s have a look at the StreamWeaver features – there are some new features that are incorporated in the new platform: BMC Helix Operations Management with AIOps. The enhanced integration platform involves more monitoring, problem analysis and AI/ML functionalities. It stresses on observability, efficient AI management of events, and prevention of issues, while the standard integration functions are becoming just a part of the whole picture.  

Top StreamWeaver features: 

  • Easy Basic Integrations – integrates metrics, events, topology and log data between ITOM and some other enterprise platforms. 
  • Low-Code Integrations – provides out-of-the-box adapters to collect metrics, events, and topologies from third party solutions. 
  • Real-Time Data Synchronization – track events and monitor your data in real time with automated AI/ML event correlation. 
  • End-to-End Observability and Management – uses AIOps to predict and proactively address issues before they impact mainframe and distributed systems. 
  • Hybrid Cloud Automation – integrate monitoring with ITSM for incident creation and change requests. 
  • Multi-Tenancy – easily configure end-user environments with access to monitoring, analytics, and dashboards. 
  • High Availability – StreamWeaver also supports high availability and protects data during downtimes. 
  • Improve Signal-to-Noise Ratio – get actionable insights with AI event suppression, de-duplication, and correlation. 
  • Single Source of Truth – establishes an authoritative source of truth across traditional data centers, public clouds, and container environments. 

Similarities and differences

Even though StreamWeaver integration platform is headed into a new direction with the BMC platform, it is still the main integration tool for many companies. This is why we are exploring the options that two of the easiest to use integration platforms – ZigiOps and StreamWeaver provide. 

They have some similarities and differences that can be significant for organizations seeking to expand and scale their integrations to achieve smart automation and competitive advantage.  

So let’s dive a bit deeper into the capabilities of the two systems. 

ZigiOps is completely no-code. It does not require any coding or writing scripts even for the most complex integration scenarios. At the same time ZigiOps provides lots of freedom – you can use RegEx and create your own expressions, form advanced filters and triggers, as well as adjust mapping conditions they way you need to. All this is done through the UI. StreamWeaver is a low-code platform. With it the basic integrations are super easy and might take as little as 3 minutes. However, if you need some more specific data relations, you would most probably need to do some coding. 

StreamWeaver focuses mostly on ITOM, though it connects some ITSM and other enterprise systems, as well. ZigiOps offers integrations for ITSM, Monitoring, CRM, Cloud and more applications (40+ currently). 

ZigiOps offers ready-to-use templates, that you can use right away with just a couple of clicks. At the same time they are fully customizable, and you can upgrade and adjust them per your needs. StreamWeaver does not have ready-made templates. It might have some pre-defined systems and relations between them, but they are quite basic. You might need a script if you have a complex or specific integration use case. 

Customizations and upgrades of the integrations are very easy with ZigiOps. You can change anything you need at any time. With StreamWeaver you might need to rewrite scripts and you might need the help of a developer in some cases. 

Both ZigiOps and StreamWeaver are super easy to use and have intuitive UIs. You can have integrations ready in minutes, rather than months with each of them. However, you need to consider the specifics of your use case, before choosing one or the other.  

Pros and cons

Streamweaver pros: 

  • easy to use,  
  • fast integrations,  
  • connects complex enterprise apps. 

StreamWeaver cons: 

  • no templates,  
  • might require coding for advanced integrations, 
  • acquired by BMC (no longer supported on its own). 

ZigiOps pros: 

  • highly scalable, super easy to use,  
  • out-of-the-box customizable templates,  
  • supports even the most complex use cases. 

ZigiOps cons: 

  • limited support hours. 


Comparison table 

Check out some direct comparisons of ZigiOps vs StreamWeaver: 

  ZigiOps  StreamWeaver 
Types of integrations  ITSM, CRM, Cloud,
DevOps, ITOM 
Mostly ITOM,
some ITSM 
Ease of use  Very easy  Very easy 
Coding  No-code  Advanced integrations
may require some coding 
Deployment  SaaS, On-prem  SaaS, On-prem 
Feature set  Rich  Mid level 
Support  Excellent  Good (only through
Scalability  Very flexible  Mid level 
Stability  High  High 
Security  Enterprise level  High level 
High availability  Yes  Yes 
Cost / Licensing  Starts from 850 EUR
per month 
Need to have BMC
Helix license 


When you are looking for an integration tool, you need to carefully consider your use case and plan for your needs in future, as well. Make sure your integrations will be scalable and able to update and upgrade easily. Also consider the initial setup time and how long it will take to have the integration fully operational. 

ZigiOps and StreamWeaver are both easy to use and fast. However, with StreamWeaver being acquired by BMC, it has taken a new direction and is not focusing on developing more advanced integrations. This is why some of the current clients might need integration alternatives. Check out ZigiOps – book your free demo and see how it works