ZigiOps vs Exalate: Which Integration Platform Fits Your Team?
ZigiOps and Exalate both synchronize records two ways between systems such as Jira and ServiceNow. They differ in how you configure the sync, how you're charged, and how you deploy. This comparison uses public information from both vendors as of October 2026. Check current details with each vendor before you decide.
Short answer
Exalate
- Choose Exalate if you want to control every transformation with scripts (including AI-generated ones), or if each organization in a cross-company sync needs to manage its own rules.
ZigiOps
- Choose ZigiOps if you want to configure mappings, filters and conditions in a console without scripts, want published per-workflow pricing, and need cloud, on-premises (Linux or Windows) or Docker deployment.
ZigiOps and Exalate compared
| Criterion | Exalate | ZigiOps |
|---|---|---|
| How you configure sync | Groovy scripts, with AI assistance (Aida), per Exalate | No-code visual field-mapping canvas, filters and triggers on any field, per-field conflict rules |
| Pricing model | Active items in sync, per integration, per Exalate | Per workflow, not per record. Annual subscription. |
| Published pricing | Price calculator on Exalate's site | Yes: €500/month (1 workflow), €667/month (2 workflows), custom for unlimited. Cloud hosting, implementation and a free proof of concept included. |
| Deployment | Cloud console, no installation, per Exalate | ZigiWave-hosted cloud, on-premises (Linux or Windows), or Docker. Same engine in every option. |
| Customer data | See Exalate's trust center | Stateless by design: does not permanently store customer data |
| Security certification | ISO 27001, per Exalate | ISO 27001 |
| Cross-company sync | Designed for it: each side manages its own rules, per Exalate | Connects unlimited instances, with per-field source-of-truth rules and a review queue for simultaneous edits |
| Testing before go-live | Test Run, script versioning and rollback, per Exalate | Safe test mode on real data before go-live; free proof of concept in every plan |
| AI | Aida: script generation and error diagnosis, per Exalate | AI-assisted troubleshooting; MCP server for AI agents |
Where Exalate is the better fit
- Scripted logic for unusual transformations
- Cross-company integrations where each party wants independent control of its own rules
- Teams that want built-in script versioning and rollback, which Exalate documents
Where ZigiOps is the better fit
- Teams that want to configure and maintain integrations without scripting
- Buyers who want to see price before talking to sales
- Environments that need on-premises or Docker deployment
- Monitoring and observability integrations (Dynatrace, Datadog, Splunk)
- Migrations alongside ongoing sync
Four claims worth checking
- “ZigiOps pricing is not public.” It is: see ZigiOps pricing.
- “ZigiOps is priced by system pair.” ZigiOps is licensed per workflow, not by record or system pair.
- “ZigiOps requires installation.” Not in the cloud option. ZigiWave hosts it; on-premises and Docker are optional.
- “ZigiOps has no test environment before go-live.” ZigiOps includes a safe test mode that validates mappings and rules against real data before go-live.
Frequently asked questions
What is the main difference between ZigiOps and Exalate?
Exalate is script-first, with AI help writing the scripts, and each side of a sync can manage its own rules. ZigiOps is configured in a no-code console and licensed per workflow.
Is ZigiOps pricing public?
Yes. Plans start at €500 per month for one workflow (billed yearly), with cloud hosting, implementation and a free proof of concept included. See the pricing page.
Does ZigiOps require installation?
No for the cloud option, which ZigiWave hosts. On-premises (Linux or Windows) and Docker are available if you need to host it yourself.
Which is better for syncing with an external partner?
If each party needs to manage its own rules independently, Exalate's model is built for that. ZigiOps connects any number of instances with per-field source-of-truth rules.
Can I try ZigiOps first?
Yes. Start a free trial, or ask for a free proof of concept on your own Jira and ServiceNow configuration.
Sources: Exalate's comparison and pricing pages; ZigiOps pricing and deployment documentation. Last reviewed: October 20, 2026.