Connect Solarwinds and Jira in a few clicks and respond immediately to critical issues and solve your most pressing business challenges.
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Used in large regulated industries, including :
Supported Entities & Data Types
Capabilities
Observability & Monitoring
Dashboards, logs, alerts, and health checks ensure smooth operation.
Bulk / Historical Sync
Migrate data when going live or consolidating toolsets.
Conditional Synchronization
Control sync by project, issue type, priority, labels, or business rules.
Advanced Field Mapping
Map any standard or custom field, including comments and attachments.
Our no-code platform creates bi-directional connections between Jira and any othertool, supporting both on-premise and cloud instances.
ZigiOps enriches Jira infrastructure issues with SolarWinds topology data, including node relationships, interface statistics, polling history, and dependency maps, giving engineering and NetOps teams the full network context they need to diagnose issues without switching between tools. This eliminates the time typically spent gathering infrastructure evidence before root cause analysis can begin, accelerating mean time to resolution for network-related incidents. By combining SolarWinds' deep network observability with Jira's project and sprint management capabilities, organizations can treat network reliability work with the same structure and traceability applied to all other engineering delivery.
When SolarWinds detects a network or infrastructure issue, such as a node going down, a threshold breach, or a connectivity failure, ZigiOps automatically creates a Jira issue with all relevant alert data mapped across, including affected device, alert type, severity, and detection timestamp. Infrastructure and DevOps teams can triage and resolve the issue through their standard Jira workflow, while alert recovery events in SolarWinds can automatically update or close the linked Jira ticket to maintain lifecycle accuracy. This integration ensures that network-layer disruptions detected by SolarWinds are tracked and resolved through the same engineering process used for all other infrastructure work.
How the Integration Works
Start Syncing Data
Activate your integration and watch your data flow between systems in real time. Monitor sync status, review logs, and fine-tune settings as needed — all from a single UI.
Customise Your Integration
Tailor the integration to your exact needs using the no-code visual interface. Map fields across systems — ZigiOps supports text, numeric, date, dropdown, multi-select, checkbox, user/assignee, attachment, and custom fields.
Set sync direction (one-way or bidirectional), define filters to control which records sync, configure conflict resolution rules, and apply value transformations to ensure data consistency between platforms.
Choose an Integration Template
Select from a library of pre-built integration templates designed for the most common use cases. Each template comes with preexisting field mappings, filters, and sync rules ready to go.
Simply click "Enable" and the integration will start.
Connect Your Systems
Configure the connection to your source and target systems in ZigiOps.
Authentication is supported via basic credentials or OAuth, depending on the platform. We recommend creating a dedicated user account for ZigiOps to ensure clean audit trails and easier troubleshooting. The required permissions for this user will vary based on your specific integration use case.
Install ZigiOps or Login for SaaS
Download and install the ZigiOps integration platform on your preferred environment — on-premise or cloud.
The setup takes just a few minutes with no coding required.
Integration Features
No-Code Integration
Faster Releases
Error-Free Operations
