Ivanti - OpsBridge Integration Use Case

ivanti_logo
OpsBridge

If you are using Ivanti for asset and service management, and on the other hand using OpsBridge for monitoring your systems, you can benefit a lot by syncing the two applications.

With the ZigiOps integration, you can automatically transfer any Event that OBM has gathered from different tools, to Ivanti, based on your predefined conditions. This integration is bi-directional, so you can automatically log or update Ivanti incidents into OBM.

OBM picks up a new Event in its Event browser. ZigiOps logs a new Alert in Ivanti, including all Event details from OBM.

ZigiOps features a back-sync option between Ivanti and OBM. So if the Event is updated in OBM, the according updates will automatically be done in Ivanti, too. Respectively, if there are updates in Ivanti, they will be synced back to OBM.

You have control of all field mapping options, allowing you to set trigger conditions based on your use case, and select which updates need to be synced between the two tools. Updates include lifecycle synchronization, regular fields, custom attributes, and annotations.

Challenges for Ivanti and OpsBridge users

Ivanti helps you discover and fix issues before your users notice them. Similarly, Operations Bridge is used to monitor your whole IT infrastructure and be able to react instantly to problems. If you’re using both Operations Bridge and Ivanti, you need to make sure that data is flowing between ...

Ivanti helps you discover and fix issues before your users notice them. Similarly, Operations Bridge is used to monitor your whole IT infrastructure and be able to react instantly to problems. If you’re using both Operations Bridge and Ivanti, you need to make sure that data is flowing between the them instantly, or else you might be creating silos and working with an incomplete overview of your infrastructure. App synchronization allows your teams to work together in sync, and to remediate problems quickly and efficiently, as they arise. Keeping your teams connected is essential for the success of your operations, and one of the best ways to achieve that is through a software integration platform.

How do we solve them?

ZigiOps allows you to sync Ivanti and OpsBridge instantly. This way, you’re able to automate and optimize your workflows, improve incident detection and resolution, and fix problems before they impact your customers. With our out-of-the-box templates, you can set up your integration between ...

ZigiOps allows you to sync Ivanti and OpsBridge instantly. This way, you’re able to automate and optimize your workflows, improve incident detection and resolution, and fix problems before they impact your customers. With our out-of-the-box templates, you can set up your integration between Ivanti and OpsBridge in a matter of minutes, and then tweak it to fit your exact use case scenario. Optimize end-to-end data flow and help your monitoring and service desk teams work better together. Speed up information exchange, eliminate bottlenecks and get rid of silos with ZigiOps.

Automatic transfer of events from Micro Focus OpsBridge to Ivanti with backsync

Bi-directional data exchange and update synchronization

Related records synchronization (lifecycle and regular fields, comments, attachments)

Integration Benefits

Bi-directional update synchronization

Full visibility into recurring IT infrastructure problems

Near real time updates of related records

Resources

ServiceNow vs Jira Service Management

Discover what makes ServiceNow and Jira Service Management so popular ITSM platforms and how to chose the one that matches the company’s needs.

Read More
Why integrate Salesforce and Jira?

Discover how to integrate Salesforce and Jira instantly and what are the benefits of doing so. Free trial available.

Read More
ZigiOps Correlation Video

Correlation and integration go hand-by-hand. Connecting the different entities in the systems is not easy. See how we do it with ZigiOps.

Read More
ZigiWave Wins Three Awards This Month

ZigiWave is a winner in the IT World Awards®, the Golden Bridge Business and Innovation Awards, and People’s Choice Stevie® Awards. See details for the wins.

Read More
Live Demo: How to Swiftly Integrate ServiceNow and Azure DevOps

A live demo of integrating ServiceNow and Azure DevOps in lightning speed with ZigiOps. All your integration questions will be answered. See how to join.

Read More
Recap of the Live Demo How to integrate Jira and ServiceNow in 5 minutes

A recap of the live demo for integrating Jira and ServiceNow with ZigiOps. See how we completed 2 integration use cases in minutes and what questions we got.

Read More
Data Integration Market Predictions

What’s next in data integration and what factors will influence the market in the coming years? Learn what are the major trends in the integration space.

Read More
People of Zigi with Yordan

Meet Yordan, one of the wizards in our integration engineers’ team, and soon-to-be developer. He is a passionate IT enthusiast who loves spending his spare time with his family touring Bulgaria’s beautiful nature.

Read More
Live Demo: How to Integrate Jira and ServiceNow

A live demo of integrating Jira and ServiceNow in minutes with ZigiOps. All your integration questions will be answered. See how to join.

Read More

Rate integration:

Click on a star to rate it!

Average rating 4.8 / 5. Vote count: 17

No votes so far! Be the first to rate this post.