Ivanti – Jira Integration

ivanti_logo
Jira

If you are using both Ivanti and Jira to monitor you IT infrastructure and manage projects, you can significantly speed up resolutions of different incidents, and the productivity of your teams by integrating the two. 

 

For example when Ivanti detects an incident, and it needs the attention of the developers, ZigiOps can automatically transfer all the necessary information to them in real time. The integration platform opens a new issue in Jira and populates it with the details from Ivanti. All fields, like summary, description, status, etc. can be synced, and you can map them the way you need to easily through the ZigiOps UI. You can also set conditions on the type of incidents, so you guarantee that only the necessary ones will be transferred to Jira. This way the DevOps team can react immediately in case of critical issues and incidents will be resolved much faster.  

If there are any changes or updates to the Ivanti incident, ZigiOps detects them and adds them in Jira in seconds. The issues are resolved before the end clients even notice them. 

 

Common challenges for Ivanti and Jira

Ivanti combines IT service management and asset management in one. With it, you can discover and fix issues within your IT infrastructure much easier. Jira is one of the most popular project management tools used by developers. It helps teams plan, track, and release projects and manage tasks. In ...

Ivanti combines IT service management and asset management in one. With it, you can discover and fix issues within your IT infrastructure much easier. Jira is one of the most popular project management tools used by developers. It helps teams plan, track, and release projects and manage tasks. In large organizations often both of these tools are used, but if they are not connected you might have problems, like data silos and delays due to manual transfer of data. Using an integration platform can significantly fasten issue resolutions and boost your user experience.

Challenges background image left arrow
Challenges background image right arrow

How do we solve them?

A no-code integration platform, like ZigiOps, allows you to simplify your operations and improve teamwork. By connecting Ivanti and Jira with ZigiOps, you can transfer problems, issues, stories and custom records automatically. You don’t need any coding or technical knowledge to set up your ...

A no-code integration platform, like ZigiOps, allows you to simplify your operations and improve teamwork. By connecting Ivanti and Jira with ZigiOps, you can transfer problems, issues, stories and custom records automatically. You don’t need any coding or technical knowledge to set up your integration. The Ivanti Jira integration accelerates issue resolutions, as it seamlessly connects teams, projects, and systems across your organization.

No-code seamless integration between Ivanti and Jira

Conditional field mapping and filtering, no coding knowledge required

Full control on data filtering and mapping for a simplified integration logic

Integration Benefits

Out-of-the-box templates you can set up in minutes

Flexible workflows that fit even the most complex use cases

Advanced retry mechanism and high availability features

ZigiWave overview for 2022 and roadmap for 2023

Explore the ZigiWave roadmap for 2023 - Cloud and UI improvements, migration tool and developer studio, new connectors and more. Free demo.

Read More
ServiceNow vs. Salesforce: making the right choice

See why ServiceNow and Salesforce are the most preferred ITSM and CRM solutions and how to choose the one that fits the specific needs of your organization.

Read More
Happy Holidays from the ZigiWave Team

eople of ZigiWave share about their best and most challenging moments of the year

Read More

Rate integration:

Click on a star to rate it!

Average rating 5 / 5. Vote count: 7

No votes so far! Be the first to rate this post.