One record, two systems: Zendesk Support and vROps in sync
Connect Zendesk Support and vROps. ZigiOps keeps Tickets and Alerts in sync in real time — no scripts required.
Zendesk Support and vROps solve different halves of the problem, but nothing connects them out of the box — teams end up re-entering the same information in both systems by hand.
ZigiOps connects Zendesk Support and vROps in both directions and in real time — Tickets and Alerts stay synchronized automatically, with no manual data entry.
How the Zendesk Support ↔ vROps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
See Zendesk Support ↔ vROps sync live
Book a demo and we'll connect your Zendesk Support and vROps instances in real time.