BMC Remedyforce vROps integration: two-way sync without scripts
No more manual updates between BMC Remedyforce and vROps
Give your service desk BMC Remedyforce context. ZigiOps turns BMC Remedyforce Incidents into vROps Alerts in real time — status, priority and notes flow both ways, no scripts required.
BMC Remedyforce 
vROps BMC Remedyforce catches issues first, but vROps is where the team tracks and resolves them. Without a link between the two, someone has to manually turn every meaningful Incident into an Alert — or it falls through the cracks.
ZigiOps turns every BMC Remedyforce Incident into a vROps Alert automatically, and keeps status, priority and notes synchronized in both directions for as long as the issue is open.
How the BMC Remedyforce ↔ vROps mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
BMC Remedyforce 
vROps Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
BMC Remedyforce connector vROps connector See the Incident-to-Resolution solution → See BMC Remedyforce ↔ vROps sync live
Book a demo and we'll connect your BMC Remedyforce and vROps instances in real time.