Data Types: Incidents / Change Requests / Issues

BMC Remedyforce – Jira Overview

Thanks to ZigiOps, ZigiWave’s powerful, no-code integration platform, you can connect BMC Remedyforce and Jira Software in only a few clicks. Automate communication between your teams and help them deliver better products, faster. Benefit from ZigiOps endless customization capabilities, and seamlessly shift from the big picture to the details.

• Poll Azure for new tasks every for 60 seconds
• Transform Azure tasks to Jira tasks based on the mapping
• Create new Jira task in ZigiOps

• Poll Jira tasks every 60 seconds
• Transform Jira task updates to the Azure task based on the mapping
• Update the corresponding Azure task based on the mapping
• Add comment to the Azure task for the new comment of the Jira task if any

• Poll Azure for changes on task item every 60 seconds
• Transform Azure task updates to the Jira task based on the mapping
• Update the corresponding Jira task based on the mapping
• Add Comment to the Jira task for the new comment of the Azure task if any

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