New Relic and Jira integration, built for real-time sync
Give engineering application-health context. ZigiOps turns New Relic Applications into Jira Issues in real time — no scripts required.
New Relic 
Jira New Relic detects the problem, but the fix happens in Jira. Without a link, an on-call engineer has to notice the Application and manually open an Issue before anyone can act on it.
ZigiOps turns every New Relic Application into a Jira Issue automatically, and keeps status and notes synchronized until it's resolved.
How the New Relic ↔ Jira mapping works inside ZigiOps
A look at the visual field-mapping canvas ZigiOps engineers use to configure this pair — point, click, connect. No scripts, no pipelines.
New Relic 
Jira Per field, not per record — if only the priority changed on one side, only that field is resolved, not the whole ticket.
Lock specific fields (e.g. Priority) to always defer to one system, regardless of which side changed last.
Route simultaneous conflicting edits to a review queue instead of silently picking a winner, when that's the safer default.
New Relic connector Jira connector See New Relic ↔ Jira sync live
Book a demo and we'll connect your New Relic and Jira instances in real time.