Zendesk Sell

Zendesk Sell one of the most popular Sales CRM systems. Tracking leads, building relationships with customers and turning them into long-term clients has never been easier.

In most organizations, different sales teams can use two or more CRM tools at the same time. This makes the integration between Zendesk Sell and other CRMs such as Salesforce a necessity. Keeping your systems connected enables teams to work more effectively, without having to do manual work, which is prone to a lot of errors.

Integrating Zendesk Sell with your IT Service Management tools is another case where you need to keep track of any escalations or enhancement requests, which come in through the support team.

Connecting Zendesk Sell with your DevOps systems is a third use case where if a customer requests addition to the product or service you are offering, syncing it with your DevOps team is a must.

ZigiOps is a powerful no-code integration platform, which connects your business apps in a few clicks. With our predefined integration use case templates, launching an integration between Zendesk Sell and any other system is a piece of cake. You don’t need any additional development and do the entire customization from the UI. ZigiOps covers any use case, regardless of its complexity and offers advanced data mapping and filtering for all integrations.

Integrating Zendesk Sell with your business apps helps you streamline the end-to-end data flow between your sales, ITSM, and DevOps teams. This, in turn, allows you to handle customer queries more efficiently, and keep your teams in full synchronization.

If one of your sales teams is using Zendesk Sell and another one is using Salesforce our no-code integration allows you to sync both tools in a few minutes. You can also set up an integration in the opposite direction as well.

Besides that, you can integrate your other Salesforce apps (f.e. Service Cloud, Sales Cloud, Marketing Cloud, Analytics Cloud, Data Cloud, etc.) with Zendesk Sell.

When a new lead arrives in Zendesk Sell, ZigiOps collects it and creates a related lead with all accompanying information in Salesforce. You can customize your integration and select exactly which fields get synchronized between Zendesk Sell and Salesforce. ZigiOps covers any use case and offers a lot of collection types you can sync such as deals, contacts, notes and tasks

Whenever there is an update in Zendesk Sell or in Salesforce, ZigiOps updates it in both systems in real-time.

If your ITSM team is using ServiceNow and your Salespeople are with Zendesk Sell you need to connect the two apps. Whenever there is an escalation from a customer, an enhancement request, or just a ticket, the sales team needs to be aligned with that since they are managing the relationships with customers.

You can easily integrate Zendesk Sell and ServiceNow in a few clicks, thanks to ZigiOps. Customize your integration, select what gets synchronized between the two systems and scale as needed. Sync it between as many users as you wish, since ZigiOps’ integrations allow for an unlimited number of users.

When the ticket is resolved, ZigiOps will automatically collect all necessary information from ServiceNow and transfer it to Zendesk Sell so the salespeople are aligned with all the updates. The opposite is also applicable - if there is an update in Zendesk Sell it gets synced with ServiceNow.

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When your sales team is using Zendesk Sell and the DevOps one uses Jira, you need to connect the two apps. Whenever there is an enhancement or change request from a customer, the sales team needs to transfer it to devops. Doing this manually requires a lot of manual work, repetitive tasks and usually leads to bad communication.

You can easily integrate Zendesk Sell and Jira or any other DevOps tool in a few clicks, thanks to ZigiOps. Customize your integration, select what gets synchronized between the two systems and scale it on the go. Sync it between as many users as you wish, since ZigiOps’ integrations allow for an unlimited number of users.

When the enhancement/change request is resolved, ZigiOps will automatically collect all necessary information from Jira or your DevOps tool and transfer it to Zendesk Sell so the sales people are aligned with all the updates. The opposite is also applicable - if there is an update in Zendesk Sell it gets synced with Jira.