Zammad integration, without the scripting
Connect Zammad to your ITSM, DevOps, CRM and monitoring tools with no-code, two-way, real-time sync — records stay aligned across every system, comments and attachments included.
Zammad 
Jira What ZigiOps connects Zammad to
Azure DevOps 
Jira 
ServiceNow 
Amazon CloudWatch 
AppDynamics 
Azure Monitor 
Bitbucket 
BMC Atrium 
BMC Helix 
BMC Remedy BMC Remedyforce 
BMC TrueSight 
CA UIM 
Cherwell 
CircleCI 
ConnectWise 
Datadog 
Dynatrace 
Foglight 
Freshdesk 
Freshservice 
GitHub 
HaloITSM 
Icinga 
IFS assyst 
IFS Cloud 
Ivanti 
Jenkins 
Jira Product Discovery 
Jira Service Management 
Kubernetes 
ManageEngine OpManager Plus 
ManageEngine ServiceDesk Plus 
Microsoft Dynamics 365 
Microsoft Intune 
monday.com 
MS SCOM 
Nagios 
New Relic 
Nutanix 
OpsBridge 
OPTIC Data Lake 
Oracle Enterprise Manager 
PagerDuty 
Prometheus 
Salesforce 
SAP Solution Manager 
SCADA 
Signl4 
SolarWinds 
Splunk 
TOPdesk 
VMware SD-WAN vROps 
xMatters 
Zabbix 
Zendesk Sell 
Zendesk Support 
ZigiOps Web Listener Integrations Supported data types
Example mapping · Zammad ↔ Jira
Zammad is where support teams receive, answer and track customer tickets — but a ticket often needs work from people who live in other tools: engineers in Jira or Azure DevOps, or an IT service desk in ServiceNow. Without a live connection, someone copies each ticket across by hand and has to relay the outcome back to the customer record.
ZigiOps connects Zammad to the systems around it and keeps them aligned — tickets, comments, statuses and files flow between the two sides, so engineers work in their own tool and support sees the result on the ticket. The most common pairings are Zammad ↔ Jira, Zammad ↔ Azure DevOps and Zammad ↔ ServiceNow, linked field by field with no code.
Zammad integration FAQ
Is the Zammad integration two-way?
Yes. A Zammad ticket can create a record in the connected tool, and updates and attachments made there are written back to the matching Zammad ticket. Each pair of records is linked through correlation fields, so ZigiOps always knows which record belongs to which.
How do I connect Zammad to ZigiOps?
You add the URL of your Zammad helpdesk and an API token as a system instance in ZigiOps, save it, and the instance is ready to use in a workflow. No scripts or plugins are needed on the Zammad side.
How quickly do changes sync?
Workflows poll for new and updated tickets at the interval you set, and you can also run an action on demand from the workflow editor. Every run is recorded in the Troubleshooting log.
Can I limit which tickets are synced?
Yes. Filters and expressions let you pick up only the tickets you want, such as tickets created or updated since the last run, or tickets matching a field value.
Do I need to change my Zammad setup?
No. ZigiOps maps to your existing tickets, states and custom fields, and the mapping is configured point and click in the field map.
See your Zammad data sync live
Book a demo and we'll connect Zammad to your target system in real time.