Signl4

Derdack’s SIGNL4 is an out-of-the-box cloud solution that enables operations and business teams to respond much faster and effectively to critical alerts, major incidents and urgent service requests.

Knowing about IT incidents as fast as possible is key in IT Operations and Service Management teams. Especially during out-of-business hours. However, critical incidents are often communicated poorly. SIGNL4 provides for an up to 10x faster and more effective response when critical systems fail or incidents happen. However, in order to do that, it needs to be connected to the other systems in your organization.

An integration platform would help you get SIGNL4 to connect flawlessly with your Monitoring, ITSM, and DevOps systems, and automatically transfer all data. ZigiOps allows you to easily integrate SIGNL4 with your other systems without any code.

To avoid poor communication between systems, especially for critical alerts, you can use a no-code integration platform that seamlessly connects SIGNL4 with your Monitoring, DevOps, ITSM and other tools. This way you can automate workflows, monitoring, IT operations and service management.

With ZigiOps you can automatically log new events from other systems, like Micro Focus OpsBridge, as signals in SIGNL4. You can synchronize all necessary fields, like status, alerting scenario, category, severity, and priority, so that SIGNL4 knows how to react and what alerts to create.

A powerful integration platform, like ZigiOps, will help you use SIGNL4 to its maximum capacity. Boost your responsiveness and earn peace of mind, knowing that the right members of your team receive the right messages at the right time.

If your Monitoring team is using Micro Focus OpsBridge for monitoring of your systems, and you would like to use SIGNL4 to optimize created alerts and bring them to mobile, then you will need to have both systems integrated, so they can work together. Here is a popular scenario that ZigiOps can help you accomplish.

When a new event is created in OpsBridge, ZigiOps will detect it and create a new Event in SIGNL4, which creates a new Signal. The integration platform will automatically sync all relevant fields: status, alerting scenario, title, description, category, service, severity, priority, etc. SIGNL4 will react according to your prior settings and alert the corresponding people from your team.

If the event is closed in OBM, ZigiOps will create a new resolved event in SIGNL4. This will close the Signal there.