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VMware’s SD-WAN (Software-Defined Wide Area Network) is a software tool that virtualizes WAN connections. It helps companies ensure the reliability of their network traffic between different office locations, while guaranteeing that their networks are agile and perform well. However, if your company is using SD-WAN without synchronizing it with the other tools you’re using to manage your IT infrastructure (for example, monitoring or ITSM applications), this can lead to problems.
When managing your IT infrastructure and all its elements, it’s important to have a complete overview of your operations in a single system, or a single pane of glass (such as Micro Focus OpsBridge), so that you can quickly detect and resolve problems. To make sure you can achieve this, you need to transfer data between your ITSM, monitoring and network management applications automatically. Manual work leads to errors, duplicate records, or incomplete data, which can slow down your work and create roadblocks. An integration platform can help you manage the dependencies between the different systems you’re using by aligning them automatically.
ZigiOps is a powerful no-code integration platform enabling you to connect VMware SD-WAN with the rest of your software tools. With it, you can instantly sync SD-WAN with the monitoring platforms or ITSM applications you’re using. This way, you can enrich topology, transfer Events, Alerts and Incidents between different tools, and streamline cross-team collaboration effortlessly.
We help you make your operations more agile and adaptable by providing you with management solutions that give you granular control over your infrastructure. With our flexible data mapping and filtering features, you can easily customize each workflow to suit your specific use case, regardless of its complexity level. Set up new workflows in minutes to help your teams work better together and have a birdseye overview of your operations.
VMware SD-WAN – Micro Focus OpsBridge Use Case
You can use this integration to transfer topology and metrics from SD-WAN to OpsBridge, in order to enrich your monitoring data and have a complete overview of your infrastructure in a single pane of glass.
ZigiOps detects Edges (physical or virtual routers), Network Services, Alerts and Events in SD-WAN and logs them automatically in OpsB. For each record, the integration platform sends all the necessary information, like title, correlation keys, description, related CI, severity, and others.
With ZigiOps, you can also gather Open or Closed Alerts and log them in two categories, based on their status. In OpsBridge, you can relate each Event either to a link, an interface, or you can relate it to a specific Edge.
You can define your custom fields via the field map to match your exact use case. You have granular control over the trigger conditions that define which records and fields ZigiOps will transfer, such as lifecycle synchronization, regular fields, custom attributes, and annotations. You can collect both Interface and Edge metrics, such as metric name, timestamp, related CI, value, etc., and forward them to OpsBridge automatically.
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