ZigiWave Main Logo
ZigiWave logo

Request a demo

Request a demo monitor

    Request a demo

    Request a demo monitor

      REQUEST A DEMO
      • Product
      • Integrations
      • Blog
      • Customers
      • Partners
      • About Us
      Menu
      • Product
      • Integrations
      • Blog
      • Customers
      • Partners
      • About Us
      BlogIcon
      BLOG & COMPANY INSIGHTS > Techncal review – Dynatrace & Ops Bridge
      BlogIcon
      BLOG & COMPANY INSIGHTS 
      Dynatrace Micro Focus integrations

      Technical review – Dynatrace and Ops Bridge integration through ZigiOps

      Overview:

      Many Ops Bridge users count on Dynatrace for monitoring some fragments of their environment together with the native Micro Focus data collectors and other tools. In order to improve their overall visibility and reduce the number and duration of outages, there is a variety of measures to be taken. By far the most recognized one is combining all the data sources into a single console where it can be processed accordingly. This is why a good integration between Dynatrace and Ops Bridge is extremely important.

      ZigiOps also allows other Dynatrace integrations – with ServiceNow, JIRA, BMC Remedy, and more.

      blank

      Configuration:

      Only a few simple steps are needed to configure the Dynatrace and Ops Bridge integration through ZigiOps:

      1. Install ZigiOps
      2. Connect to Dynatrace and Ops Bridge.
      3. Configure the topology, metrics and problems polling intervals (each one of them is independent and can be configured separately).
      4. Activate the integration.

      More information can be found here.

      Topology:

      ZigiOps can replicate the Smartscape Topology from Dynatrace into the Ops Bridge RTSM (or directly into UCMDB) according to all the Micro Focus standards and best practices.

      However, the Configuration items (CIs) can always be modified according to the customer requirements – the CI type can be changed, new attributes can be added or existing ones can be removed.

      Smartscape topology in Dynatrace and Ops Bridge topology created by ZigiOps:

      Dynatrace Smartscape Topology
      OpsBridge Topology

      Default mappings*:

      ZigiOps can replicate the Smartscape Topology from Dynatrace into the Ops Bridge RTSM (or directly into UCMDB) according to all the Micro Focus standards and best practices.

      However, the Configuration items (CIs) can always be modified according to the customer requirements – the CI type can be changed, new attributes can be added or existing ones can be removed.

      Smartscape topology in Dynatrace and Ops Bridge topology created by ZigiOps:

      *all mappings can be changed by the customer

      Metrics:

      Any metric collected by Dynatrace can be extracted by ZigiOps and loaded to Ops Connector DB (accessible through the Performance Perspective), a file on the file system or COSO (coming soon). Metric filtering is user configurable and is done through the ZigiOps UI.

      Apdex in Dynatrace and Apdex in Ops Bridge Performance Perspective:

      Dynatrace Apdex Metric
      OpsBridge Apdex Metric

      Metrics:

      New Dynatrace problems (or events) can create new events in Ops Bridge. All the necessary attributes for an event to be meaningful are present:

      • Title containing the Problem # in Dynatrace
      • Severity
      • Related CI (can be one of application, host, service or process)
      • Description
      • Drill-down URL to the original Dynatrace problem
      • Other custom attributes

      Dynatrace Problems can also trigger new incidents in ServiceNow, BMC Remedy, Cherwell, JIRA Service Desk or any kind of issue in JIRA.

      Problem in Dynatrace and Event in Ops Bridge:

      Dynatrace Problem
      OpsBridge Event
      blank

      ZigiWave at Dynatrace Partner space – here.

      Ops Bridge and ServiceNow integration

      Share:

      Share on facebook
      Share on google
      Share on twitter
      Share on linkedin
      ZigiWave Main Logo

      Blvd. Aleksandar Malinov 89,

      Floor 7, Sofia, Bulgaria

      info@zigiwave.com

      +359 876 566 433

      Request a demo

      Request a demo monitor

        Request a demo

        Request a demo monitor

          REQUEST A DEMO

          Explore

          • Home
          • Product
          • Integrations
          • Blog
          • About us
          • Customers
          • Contact us
          • Partners

          Integrations

          • Appdynamics
          • MS Teams
          • Splunk Enterprise
          • CA APM
          • OpsBridge
          • Cherwell
          • NewRelic
          • vROPs
          • Azure DevOps
          • ServiceNow
          • Jira Software
          • Bmc Remedy
          • Dynatrace
          • Dynatrace AppMon
          • Jira Service Desk
          • Sales Force
          • Solarwinds
          • BMC TrueSight
          • CA Spectrum
          • CA UIM
          • Zabbix
          • DataDog
          • BMC Helix
          • BMC Remedyforce
          • Prometheus
          • Kubernetes

          Copyrights 2020 © ZigiWave.com. All rights reserved. Read our Privacy Policy and Cookies Policy

          Facebook-f
          Linkedin
          Twitter
          Youtube
          This Website uses cookies to improve your user experience. Select your Cookie preferences from the Cookie Preferences Button or “Accept All”. See our Cookie Policy for more details
          COOKIE PREFERENCES ACCEPT ALL
          Manage consent

          Privacy Overview

          This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
          Necessary
          Always Enabled

          Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

          Non Necessary

          Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

          Save & Accept